Dimmer help
Questions about your Dimmer?
Questions about your Dimmer? You can find installation videos, instructions and answers to frequently asked questions here.
Dimmer - Installation
Dimmer - Installation
Can I install the Bosch Smart Home Dimmer in a changeover circuit and cross circuit? (assembly, no function)
The Bosch Smart Home Dimmer cannot be installed in an existing cross/alternating circuit.
The dimmer can be operated physically with one or more switches or with the Bosch Smart Home app. The dimmer is incompatible with switches.
While a circuit is opened and closed with a switch (switch remains in the respective position), a push-button only emits a current pulse when pressed. The push-button itself then returns to its initial position.
My Bosch Smart Home Dimmer flashes green when I teach it. What does this mean (installation)?
The teach-in of your Bosch Smart Home Dimmer was successful or the process was confirmed.
My Bosch Smart Home Dimmer flashes red when I try to connect it. What does this mean (connection, range)?
Teach-in or communication to the Smart Home controller has failed (e.g. because the radio network has been disrupted or there is no longer a connection to the Bosch Smart Home controller).
How deep should the flush-mounted box be behind my pushbutton if I want to use the Bosch Smart Home Dimmer (installation, requirements)?
The flush-mounted box behind the pushbutton should have a depth of at least 50mm. However, we recommend using a box with at least 60mm.
I have not yet been able to set up a controller and the installer is already there. Can I operate the Dimmer "offline" (mounting, funtionen)?
Yes, the Bosch Smart Home Dimmer is functional even without Smart Home controller. However, flickering bulbs may occur because the dimming range is configured in the Teach Wizard in the Bosch Smart Home app.
My Bosch Smart Home Dimmer flashes orange when I teach it. What does this mean (installation)?
The teach-in mode of your Bosch Smart Home Dimmer is active or the device is communicating with the Bosch Smart Home controller.
Do I need to connect a push button to the Bosch Smart Home Dimmer (requirements, installation)?
The use of an external pushbutton is optional. All necessary functions (e.g. reset to factory settings or start pairing mode) are also possible via the system button on the device. If you do not use a pushbutton, switching on/off and dimming the illuminants is only possible via the Bosch Smart Home app.
Where can I find connection diagrams for the installation of my Bosch Smart Home Dimmer (assembly)?
You can find the connection diagram for your Bosch Smart Home Dimmer in the enclosed quick start guide or also for download on our website.
Do I have to replace my existing switch or pushbutton to use the Bosch Smart Home Dimmer (installation, requirements)?
No, the Bosch Smart Home Dimmer does not have to be combined with a switch or pushbutton. If you want to combine the Dimmer with a push button, this is possible. In this case, you can install the Dimmer behind the existing push button. If you do not use a pushbutton, switching on/off and dimming the light bulbs is only possible via the Bosch Smart Home app. A switch is unsuitable for use.
How do I set the relevant dimming range or how can I change it (Dimmer, installation, mounting, settings)?
In the teach-in wizard of the Bosch Smart Home Dimmer in the Bosch Smart Home app, you can define the dimming range. This is then displayed visually in a graph. These settings can then be adjusted in the device settings.
Dimmer - Operation
Dimmer - Operation
How do I reset the Bosch Smart Home Dimmer to factory settings (reset)?
To reset the Bosch Smart Home Dimmer to factory settings, press and hold the system button until the status LED flashes orange quickly. Release the system button briefly and press again until the LED lights up green. The Bosch Smart Home Dimmer will now restart. Please note that it may take a few seconds until the Bosch Smart Home Dimmer is ready for operation again.
Alternatively, the following procedure is also possible: In the installed state with the pushbutton connected:
Press the button 12 times in a maximum period of 10 seconds.
If the rest was successful, the connected lamp flashes again briefly.
The device then restarts.
To re-teach the device, you must first delete it in the Bosch Smart Home app.
My light bulb sometimes flickers in operation with the Bosch Smart Home Dimmer, what is the reason (lighting, electrical problem)?
Make sure that your light source is dimmable. Depending on the product, it may be necessary to limit the dimming range used. To do this, follow the calibration instructions in the teach-in wizard or the device settings in the Bosch smart home app.
The Bosch Smart Home Dimmer is not accessible in the Smart Home app. What can I do (range, connection)?
Check if your Bosch Smart Home Dimmer can still be controlled manually. If this is the case, remove the power cable from your controller and thus restart it. Please also check if the range of your Smart Home controller is sufficient. If you have connection problems, you can use a Bosch Smart Home Smart plug compact to extend the range. If the problem persists, reset the Dimmer to factory settings and bind it again.
If this also does not lead you to a solution, please contact either the Bosch Smart Home Community or our service team.
Can the Bosch Smart Home Dimmer be included in the presence simulation (functions)?
Yes, the Bosch Smart Home Dimmer can be selected as a device in the presence simulation. It then turns on with the last set dimming level.
My Bosch Smart Home Dimmer flashes red every 15 seconds. What does this mean (connection, range)?
The Dimmer has lost the connection to the Smart Home controller. If there is no loss of connection, the Dimmer may be defective, in this case contact our service.
Dimmer - General
Dimmer - General
Can I control multiple devices with the Bosch Smart Home Dimmer (functions)?
You can only control one circuit at a time. However, you can integrate several devices into this circuit up to the power limit according to the nameplate.
Can my Bosch Smart Home Dimmer measure energy consumption (functions)?
No, the Bosch Smart Home Dimmer does not have a power measurement that is displayed in the Bosch Smart Home App.
Can I set a time control on the Bosch Smart Home Dimmer (functions, settings)?
No, the Bosch Smart Home Dimmer does not have time program control. However, you can use automations to turn on the device based on time.
How do I operate the Dimmer on the connected pushbutton (functions, settings)?
If you press the key briefly, the light switches on with the last set brightness. Pressing the key briefly again switches the light off.
If you press and hold the key when the light is on, the brightness changes. Depending on whether you have previously "dimmed up" or "dimmed down", the brightness changes up to 100% or down to 0%.
Once the respective dimming limit has been reached, you must briefly release the button and press and hold it again to dim in the other direction.
Can I use my Bosch Smart Home Dimmer outdoors (mounting)?
Your Bosch Smart Home Dimmer can also be used outdoors if you use it in a suitable protective housing (e.g. IP66).
When will the Bosch Smart Home Dimmer in Apple Home Kit be available (functions, voice control, automations)?
Bosch Smart Home Dimmer is available for both Smart Home controller and Smart Home controller II in Apple Home Kit.
How does the parental control feature of Bosch Smart Home Dimmer (functions) work?
The child lock can be activated in the Smart Home app. Operation via an optionally connected pushbutton is then blocked.
What is the difference between Bosch Smart Home Dimmer and Bosch Smart Home Light/shutter control II (functions)?
Light/shutter control II can switch connected devices on and off on up to two circuits.
The Dimmer can control only one channel, but it can regulate the current flow to control the brightness of connected lamps.
Which wireless protocol does the Bosch Smart Home Dimmer use (functions, connection, range)?
The Bosch Smart Home Dimmer uses the ZigBee 3.0 wireless protocol and also serves as a range extender for other ZigBee 3.0 devices.
What is the Bosch Smart Home Dimmer (function, scope of delivery)?
With the Bosch Smart Home Dimmer you are able to smartly control the brightness of your dimmable lamps. For example, you can create the ideal mood light for your next movie night.
Does the Bosch Smart Home Dimmer also work with ordinary push buttons (mounting)?
Yes, the Bosch Smart Home Dimmer can be operated with pushbuttons without any problems. By pressing and holding the Dimmer button, the bulb will either "dim up" or "dim down" depending on the direction you last dimmed it. Release the pushbutton when the desired brightness is reached. When the upper or lower dimming limit is reached, release the button briefly and then press and hold it again. The lamp will be dimmed again in the other direction.
Can the Bosch Smart Home Dimmer also be used as a range extender (functions, connection, range)?
Yes. The Bosch Smart Home Dimmer can be used as a range extender for other ZigBee 3.0 devices.
Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)