Yale Linus® Smart Lock help

To be able to connect the Yale Linus® Smart Lock to the Bosch Smart Home System, please set up the Yale Linus® Smart Lock first and add the Yale Connect Wi-Fi Bridge in a second step. After that, open the Bosch Smart Home app, navigate to "Devices" --> "Add Device" --> "Smart door lock". Follow the instructions in the Bosch Smart Home app.

To install the Yale Linus® Smart Lock, please follow the instructions on the Yale website. https://support.yalehome.com/en_gb/how-to-install-yale-linus-rJJVN518P

Maybe the response time of your Bosch smart home system is too long. The system needs some time to deactivate the alarm system when the lock is unlocked. The response time varies from system to system and depends, among other things, on how many products you have integrated into the Bosch smart home system. This could be remedied by increasing the deactivation time in the respective alarm profile in the alarm system. Another possibility could be that you have activated the Auto-Lock settings in the Yale Access app. This causes the lock to lock itself automatically over and over again. You can adjust this via the Yale Access app. You can also remedy this in the Bosch Smart Home app by deselecting the "Auto-Lock" lock type under the automations when activating the alarm system, for the "when lock is locked" trigger. This means that the alarm system will not be activated when the lock is locked via Auto-Lock. Please note that some of the listed function to start the Yale Linus® Smart Lock may not be available in the Bosch Smart Home System.

There is no upper limit of Yale Linus® Smart Locks. However, please note that you need a Yale Connect Wi-Fi Bridge for each Yale Linus® Smart Lock.

Regardless of where you purchased the Yale Linus® Smart Lock, you may contact Yale itself for claim settlement. You can reach the Yale Service Team in in the UK at 0044 (0) 1824 731141 or via the contact form at https://assaabloy-global.kustomer.help/en_gb/contact/yale-uk-contact-form--SJSW2u1VO Please note: Defective products purchased in our online store will also be replaced by the Yale Service Team.

By integrating your Yale Linus smart lock with your Bosch smart home system, the alarm system can be automatically deactivated and activated: As soon as the door is locked, the Yale Linus® smart lock sends a message to your Bosch smart home controller. This then automatically activates the Bosch Smart Home alarm system. Of course, the same applies when you unlock the Yale Linus® Smart Lock. Then the alarm system is automatically deactivated. To make these settings, you need to connect the Yale Linus® Smart Lock to the Bosch Smart Home alarm system in the automations (under "Scenarios"). Meaning that you create the Yale Linus® Smart Lock as an "If" function. For example, "WHEN Yale Linus® Smart Lock is locked" "THEN activate alarm system". Please note that some of features may not be available in the Bosch Smart Home System by the start of Yale Linus® Smart Lock.

Yale Smart Locks that have been previously used must be reset to factory settings before they can be set up by a new owner. If you wish to set up a used device that was not reset to factory defaults before you purchased it, Yale must first obtain permission from the previous owner before you can successfully reset the device. It may take up to 30 days for the previous owner to respond to your request. If you purchased the lock directly from another person or third-party vendor, you can contact them and ask them to reset the device to expedite the process. Once the device is reset to factory settings, you will receive a notification and can proceed with setting up the device. If you purchased the device from a retailer as a new device, contact them to make a replacement.

Pulling back the lock latch only works on doors that have a knob on the outside of the door. Doors that have a latch on the outside are excluded from this function. Check in the Yale Access app if the lock has been configured with a latch. If so, this must be changed in the Yale Access App. Reset the lock to factory settings, delete it from the Bosch smart home app, then re-learn it, configure it to the desired settings, and reconnect it to the Bosch smart home app.

In order to use the Yale Linus® Smart Lock with the "Access Control" service, you need the Bosch Smart Home System as well as a Bosch Smart Home outdoor camera, which is installed next to the Yale Linus® Smart Lock. As soon as the Bosch Smart Home outdoor camera detects motion, you will be notified via your smartphone. When you click on the notification, you will directly see the live stream in your Bosch Smart Home app. You have the possibility to talk to the visitor and see him. With the unlock button you can now open the door for your visitor. Please note that some of the listed function may not be available at the start of the Yale Linus® Smart Lock in the Bosch Smart Home system.

The Bosch Smart Home outdoor camera may have interpreted shadows as movement. Changing the sensitivity setting in the Smart Camera App can remedy this. To do this, open the Bosch Smart Camera App. Select the camera, open the camera settings and then the event settings.

With the integration of the Yale Linus® Smart Lock into your Bosch Smart Home System, you will never forget to close the door of your house again. Using automation in the Bosch Smart Home app, you can close the Yale Linus® Smart Lock depending on the time of day. Please note that some of the listed function may not be available to start the Yale Linus® Smart Lock in the Bosch Smart Home System.

To configure the Yale Linus® Smart Lock, you need the free Yale Access app for iOS or Android. To operate the Yale Linus® Smart Lock with the Bosch Smart Home System, you need the free Bosch Smart Home App.

Using the Bosch Smart Home Twist or the Bosch Smart Home Universal Switches and Universal Switches Flex, you have the possibility to unlock and lock the Yale Linus® Smart Lock without your smartphone. Please note that some of the listed functions may not be available when starting the Yale Linus® Smart Lock in the Bosch Smart Home System.

Follow the steps below to reset your lock to factory settings: On your smartphone, open the Yale Access app and go to the circle screen for the appropriate lock. This screen will indicate whether your door is locked or unlocked. Open the Settings menu (gear icon). Select the device you want to reset. Scroll to the "Reset to factory settings" setting. Select "Reset Lock". By following these steps, you should have successfully reset your lock to factory settings. If you are not connected via Bluetooth when attempting to factory reset the device, you will receive a "Trouble connecting to lock" notification. So if possible, reset the device to factory settings the next time you are in Bluetooth range. If you have moved and therefore cannot reset the device to factory settings via Bluetooth, select "Reset anyway" when the corresponding prompt pops up.

The Yale Connect Wi-Fi Bridge is 60mm wide, 60mm deep and 60mm long. It weighs 87g.

With the Yale Linus® Smart Lock you have the possibility to open the door for friends and acquaintances from anywhere. Furthermore, you have the option to set up guest access. This can be set up permanently, temporarily or recurrently. Please note that you need a Yale Connect Wi-Fi bridge for remote access.

To test the compatibility of your door cylinder, follow the instructions on the Yale website at the following link: https://yalehome.co.uk/linus-compatibility-checker. It is best to test the requirements before purchasing your Yale Linus® Smart Lock.

The Yale Linus® Door Lock itself communicates with your smartphone via Bluetooth 4.2, but should you use the Yale Connect Wi-Fi Bridge to communicate with your lock remotely, for example, the devices will communicate on your 2.4GHz Wi-Fi band.

In addition to integration with the Bosch Smart Home System, you have the option of connecting the Yales Linus® Smart Lock into the Apple Home Kit, Google Assistant or with Amazon Alexa.

The integration of the Yale Linus® smart lock into the Bosch smart home system enables the integration of the smart lock into services, scenarios and automations. For example, you have the possibility to activate the Bosch Smart Home alarm system depending on the status (open/closed) of the smart lock. Furthermore, you have the possibility to integrate the smart lock into automations, for example to close it depending on the time. In addition, you can lock or unlock the Yale Linus® Smart Lock directly via the Bosch Smart Home app.

The Bosch Yale Smart Lock Bundle includes the Yale Linus® Smart Lock and the Yale Connect Wi-Fi Bridge.

Further questions and answers about your Linus® Smart Lock can be found here: https://support.yalehome.com/en_gb/categories/faq-H1dvy7oD

If you have any technical problems with your Yale Linus® Smart Lock as well as questions regarding the usage of the Yale Access App, please contact the Yale service team. You can reach them in the UK at 0044 (0) 1824 731141 or via the contact form at https://assaabloy-global.kustomer.help/en_gb/contact/yale-uk-contact-form--SJSW2u1VO

With the Yale Linus® Smart Lock you have the possibility to check remotely if your door is open or closed. Please note that you need a Yale Connect Wi-Fi Bridge for remote access.

The Yale Linus® Smart Lock has a width of 58mm, a depth of 58mm and 150mm length. The weight of the lock is 623g including batteries.