Yale Linus® Smart Lock help

To connect the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* to the Bosch Smart Home System, proceed as follows:

1. setting up Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.
2. add Yale Connect Wi-Fi Bridge
3. open Bosch Smart Home app
4. navigate to the following items: "Devices" >> "Add device" >> "Smart lock".
Follow the instructions in the Bosch Smart Home app.

To install the Yale Linus® Smart Lock, please follow the instructions on the Yale website*:Installation support

1.If you have set up your Yale Linus® Smart Lock and added the Yale Connect WiFi Bridge*, please update the software of your Bosch Smart Home controller to the latest version.10.15. As soon as the update is ready for installation, you will receive a notification to the Smart Home app. You can find the current software version under "More" -> "System" -> "Smart Home controller".

2.Make sure you have the latest version of the Bosch Smart Home app with the version10.15have installed. The new version is available for download since 02.06.2023. You can view the current software version under "More" -> "System" -> "App".

3.In the smart home app, navigate to "More" -> "Partners" -> "Smart locks" and connect your Yale account to the Bosch smart home system.

4.You can integrate your smart lock into the Smart Home system via "More" -> "Devices" and "Add device". Follow the instructions in the Bosch Smart Home app.

Regardless of where you purchased the Yale Linus® Smart Lock, you may contact Yale itself for claim settlement. You can reach the Yale Service Team in Germany, Austria and Switzerland at 0049 30 83798423. You may also use the contact form.

Further information about the Yale support at: https://yalehome.de/support/kontakt

Please note: Defective products purchased from our online store will also be replaced by Yale's service team.

Yale Linus® Smart Locks that have been used before must be reset to factory settings before they can be set up by a new owner. If you want to set up a used device that was not reset to factory settings before you purchased it, Yale must first obtain permission from the previous owner before you can successfully reset the device.

It may take up to 30 days for the previous owner to respond to your request. If you purchased the lock directly from another person or a third-party vendor, you can contact them and ask them to reset the device to speed up the process. Once the device is reset to factory settings, you will receive a notification and can proceed with setting up the device.

If you purchased the unit from a dealer as a new unit, contact them for replacement.

In order to use the Yale Linus® Smart Lock with Access Control service, you need a Bosch Smart Home outdoor camera installed next to the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in addition to the Bosch Smart Home system. As soon as the Bosch Smart Home outdoor camera detects motion, you will be notified via your smartphone. When you click on the notification, you will directly see the live stream in your Bosch Smart Home app. You have the possibility to talk to the visitor and see him. With the unlock button you can now open the door for your visitor. Please note that some of the listed functions may not be available at the start of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home system.

Using the Bosch Smart Home Twist or the Bosch Smart Home Universal switch (Flex) as well as the Universal switch II, you have the possibility to lock the Yale Linus® Smart Lock without your smartphone*.

Unlocking the Yale Linus® Smart Lock is not possible for security reasons.

By integrating your Yale Linus Smart Lock with your Bosch Smart Home system, the alarm system can be automatically disabled and enabled: As soon as the door is locked, the Yale Linus® Smart Lock sends a message to your Bosch Smart Home controller*. This then automatically activates the Bosch Smart Home alarm system. Of course, the same applies when you unlock the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*. Then the alarm system is automatically deactivated.

To make these settings, you must connect the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* to the Bosch Smart Home alarm system in the automations (under "Scenarios"). Means that you create the Yale Linus® Smart Lock as an "If" function. For example, "WHEN Yale Linus® Smart Lock is locked" "THEN activate alarm system".

Please note that some of the listed functions may not be available at the start of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home System.

With the integration of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into your Bosch Smart Home System, you will never forget to close the door of your home again. Using automation in the Bosch Smart Home app, you can close the Yale Linus® Smart Lock depending on the time of day. Please note that some of the listed features may not be available when starting the Yale Linus® Smart Lock in the Bosch Smart Home System*.

Pulling back the lock latch only works on doors that have a knob on the outside of the door. Doors that have a latch on the outside are excluded from this function. Check in the Yale HOME app if the lock has been configured with a latch. If so, this must be changed in the Yale HOME app. Reset the lock to factory settings, delete it from the Bosch smart home app, then re-learn it, configure it according to the desired settings, and reconnect it to the Bosch smart home app.

Maybe the response time of your Bosch smart home system is too long. The system needs a certain amount of time to deactivate the alarm system when the lock has been unlocked. The response time varies from system to system and depends, among other things, on how many products you have integrated into the Bosch smart home system.

This could be remedied: You increase the deactivation time in the respective alarm profile in the alarm system. Another possibility may be that you have activated the Auto-Lock settings in the Yale HOME app. This will cause the lock to automatically lock itself over and over again. You can adjust this via the Yale HOME app.

You can also find a remedy in the Bosch Smart Home app. Under the automations when activating the alarm system, deselect the locking type "Auto-Lock" for the trigger "when lock is locked". This means that the alarm system is not activated when the lock is locked via Auto-Lock.

Please note that some of the listed function may not be available to start Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in Bosch Smart Home System.

There is no upper limit of Yale Linus® Smart Locks*. However, please note that you need a Yale Connect WiFi Bridge* for each Yale Linus® Smart Lock.

The Bosch Smart Home outdoor camera may have interpreted shadows as motion. Changing the sensitivity setting in the Smart Camera app can remedy this:

For security reasons, the "unlock/unlock" function is not offered as an action for scenarios & automations. If a knob is mounted on the outside of the door, the lock is calibrated so that the latch is retracted when unlocking and the door springs open. If this is, for example, sluggish, under tension or pushed open by a draft, the lock can no longer be locked.

Applies to automations, but also to scenarios, since scenarios can also be included as actions in automations.

To configure the Yale Linus® Smart Lock, you need the free Yale HOME App for iOS or Android*. To operate the Yale Linus® Smart Lock with the Bosch Smart Home System, you need the free Bosch Smart Home App*.

Perform the following steps to reset your lock to factory settings:

On your smartphone, open the Yale HOME app.
2. switch to the circular screen of the corresponding lock. This screen displays whether your door is locked or unlocked.
Open the "Settings" menu (gear icon).
Select the device that you want to reset.
Scroll to the "Reset to factory settings" setting.
Select "Reset lock".

By following these steps, you should have successfully reset your lock to factory settings.

If you are not connected via Bluetooth when you try to reset the device to factory settings, you will receive the notification "Problems connecting to the lock". So if possible, reset the device to factory settings the next time you are within Bluetooth range. If you have moved and therefore cannot reset the device to factory settings via Bluetooth, select "Reset anyway" when the corresponding prompt appears.

Due to a change at our partner Yale, the interface between Yale and our Bosch Smart Home System must first be re-integrated. In order to operate your Yale Linus® Smart Lock in the Bosch Smart Home System* again, please follow these steps.

1.First, install the Yale HOME app and perform the migration as described by our partner Yale. You can find the instructions atYale Access to Yale Home | Product Support | Yale Homeas well as further information in the FAQs:FAQ for the Yale Home App | Yale Home

2.After completing the Yale HOME migration, please check if you can operate your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* via WLAN using the Yale HOME app.When Bluetooth connection is active, please turn off Bluetooth temporarily.

3.Update the software of your Bosch Smart Home controller to version10.15. As soon as the update is ready for installation, you will receive a notification to the Smart Home app. You can find the current software version under "More" -> "System" -> "Smart Home controller".

4.Make sure that you have the latest version of the Bosch Smart Home App with the version10.15have installed. The new version is available for download since 02.06.2023. You can view the current software version under "More" -> "System" -> "App".

5.In the smart home app, navigate to "More" -> "Partners" -> "Smart locks" and reconnect your Yale account to the Bosch smart home system.

6.Via "More" -> "Devices" and "Add device" you can integrate your smart lock into the smart home system (if not already done). Follow the instructions in the Bosch Smart Home app.

Important Notice:

If your Yale Linus® Smart Lock is not accessible or cannot be operated via Smart Home App, perform one of the following steps:

- Restarting the Bosch Smart Home controller

- Unlink your Yale account. Please wait up to one hour before linking your Yale account to the Bosch smart home system again.

- Removing the Yale Linus® Smart Lock from the device management and adding it again. In this case, all scenarios and automations in which the smart lock was included must be reconfigured.

If you have any technical problems with your Yale Linus® Smart Lock or questions about using the Yale HOME App, please contact the Yale Service Team. You can reach them in Germany, Austria and Switzerland at 0049 30 83798423 or by using the following contact form:
Yale Support DACH

With the Yale Linus® Smart Lock you have the possibility to open the door for friends and acquaintances from anywhere. Furthermore, you have the option to set up guest access. This can be set up permanently, temporarily or recurrently.
Please note that you need a Yale Connect Wi-Fi bridge for remote access.

The integration of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into the Bosch Smart Home System enables the integration of the Smart Lock into services, scenarios as well as automations.

For example, you have the option to activate the Bosch Smart Home alarm system depending on the status (open/closed) of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*. Furthermore, you have the option to integrate the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into automations, for example to lock it depending on the time. In addition, you can lock or unlock the Yale Linus® Smart Lock directly via the Bosch Smart Home App*.

The Yale Linus® Door Lock itself communicates with your smartphone via Bluetooth 4.2.

The devices communicate on your 2.4GHz WiFi band, you should use the Yale Connect Wi-Fi Bridge to communicate remotely with your lock, for example.

Yale Linus® Smart Lock with Yale Connect WiFi Bridge* gives you the ability to remotely check if your door is open or closed.
Please note that you need a Yale Connect Wi-Fi Bridge for remote access.

For more questions and answers about your Yale Linus® Smart Lock with Yale Connect WiFi Bridge*, click here:FAQ

The Yale Linus® Smart Lock has a width of 58mm, a depth of 58mm and a length of 150mm. The weight of the lock is 623g including batteries.

The Bosch Yale Smart Lock Bundle includes the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.

In addition to integration into the Bosch Smart Home System, you have the option to connect the Yale Linus® Smart Lock into the Apple Home Kit, Google Assistant or Amazon Alexa*.

To test the compatibility of your door cylinder, follow the instructions on the Yale website at the following link:Compatibility checker
It is best to test the requirements before purchasing your Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.

The Yale Connect Wi-Fi Bridge is 60mm wide, 60mm deep and 60mm long. It weighs 87g.