Twist help

The Bosch Smart Home Twist can be attached to any flat surface thanks to adhesive surfaces. In addition, the Twist can be used flexibly, regardless of the room.

Please also note the operating / installation instructions under the followingLink.

Please also see our installation video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following addressLink.

To perform a reset on your device, please proceed as follows:

Remove the batteries.

Then, while reinserting the batteries, press the upper button until the display shows "Reset".

Release the key briefly and press it again until the display shows "Twist".

Afterwards, you can connect the device again as usual.

In addition to the Light control flush-mounted, you can switch your Smart Plug via the Twist, change the room temperature via your smart Radiator thermostats, control individually defined scenarios and operate your Shutter control. Furthermore, you can deactivate your alarm system on the Twist by means of a code you define.

Please note that parts of the described products and their functions may only be available in Germany and Austria.

Select alarm system via Twist: turn or press left/right >> press lower button on Twist >> enter code >> press lower button again

You can activate and deactivate your alarm system via the Twist. In addition, any smoke or burglar alarms are displayed, as well as the room in which these alarms were triggered.

You can create appropriate scenarios for this purpose, which can then be triggered by the Twist.

45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist refreshes. This is to avoid the so-called "ghosting" effect. This is when the display shows fragments of letters and symbols that should not be shown at all.

Direct sunlight can cause these pixel errors. After an automatic display refresh, they should disappear (45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist refreshes automatically).

You can use the Bosch Smart Home app to display your current alarm code again:

Services >> Alarm system >> Settings (gear wheel in the upper right corner) >> Deactivation code >> Show code

The signal strength between your Twist and the Smart Home controller is weak. Possible causes can be:

• There are too many walls between the devices.
• The walls between the units are too solid.
• The distance between the devices is too great.

Our recommendations:

• Avoid obstacles between the devices.
• Reduce the distance between the devices.

If you still have questions or problems with the integration, please feel free to contact ourCustomer supportreport

This behavior results from the e-paper technology used. Due to the energy-saving design, the display only consumes power when the display is changed. In return, these only happen slowly.

Wait about 3 minutes, the display refreshes about every 45 seconds. If you want to be on the safe side, remove the batteries briefly and press the buttons on the Twist. Then reinsert the batteries. Now the display is basically refreshed - the fragments should have disappeared.

If you still have questions or problems with the integration, accessibility or use of the device, then please feel free to contact ourCustomer supportreport

This behavior could be related to the fact that you are not using alkaline batteries. In this case, please make sure that you use alkaline batteries only.

This error also manifests itself in the fact that the last function is visible in the Twist, the connection is bad according to the app, but the Twist cannot be operated and appears frozen.

It is possible that the tabs in the battery compartment of the Twist, which are connected to the positive and negative terminals of the battery, were bent when the batteries fell. This can be seen, for example, when the batteries slip back and forth in the Twist. Please try to bend the tabs back up a little with a pin or similar.

The initial situation is as follows: The Twist loses the connection to the Smart Home controller quite frequently (represented by a corresponding symbol on the Twist, among other things).

One possible cause may be that the ZigBee and Wi-Fi signals overlap, since ZigBee and Wi-Fi use the 2.4 GHz frequency band simultaneously. If this is the case, it may lead to disconnections under certain circumstances. Therefore, please check on which channel your 2.4 GHz Wi-Fi is running. It is recommended to use only channels 1, 6 or 11 for Wi-Fi:

If the 2.4 GHz Wi-Fi is on channel 1, we recommend switching to channel 6 or 11.

If it is on channel 6, switch to either channel 1 or 11.

3. if it is set to channel 11, we recommend changing it to channel 1 or 6.

We would like to point out that changing the Wi-Fi channel may cause performance problems. Normally the "automatically set" channel is sufficient, but unfortunately it may interfere with the ZigBee signal.

You can find the exact scope of delivery of the Bosch Smart Home Twist on the corresponding product page of our webshop. Please follow this linkLink.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers other features. It supports up to 30 switchable functions and the possibility to deactivate the alarm system with password protection.

The ePaper technology is a very energy efficient technology which allows you to operate the Twist for 2 years without changing batteries.

The Bosch Smart Home Twist has a protection class of IP20 and is therefore neither waterproof nor splash-proof.

The Twist's display has a very high contrast. Thus, it is still easy to read even in twilight. In favor of a long battery life, the Twist's display is not illuminated separately.

A maximum of 32 functions / function assignments per Twist are available to you.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers more features. It supports up to 32 switchable functions and the possibility to deactivate the alarm system password-protected.