Twist help

To perform a reset on your device, please proceed as follows: 1. Remove the batteries. 2. Then, while inserting the batteries, press the upper button until the display shows "Reset". 3. Release briefly and press the button again until the display shows "Twist". Afterwards you can reconnect the device as usual.

The Bosch Smart Home Twist can be attached to any flat surface thanks to its adhesive surfaces. In addition, the Twist can be used flexibly in any room. Please also note the operating / installation instructions under the following link. Please also see our installation video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel under the following link.

This behavior results from the e-paper technology used. Due to the energy-saving design, the display only consumes power when the display changes. In return, this happens only slowly.

You can create appropriate scenarios for this purpose, which can then be triggered by the Twist.

Using the Bosch Smart Home App, you can display your current alarm code again under "Services" -> "Alarm System" -> "Settings" (gear wheel in upper right corner) --> "Deactivation Code" -> "Show Code".

Direct sunlight can lead to these pixel errors. After an automatic display refresh these should disappear (45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist is automatically refreshed).

The signal strength between your Twist and the Smart Home Controller is weak. Possible causes: There are too many walls between the devices. The walls between the devices are too solid. The distance between the devices is too great. Recommendations: Avoid obstacles between the units. Reduce the distance between the units. If you still have questions or problems with the integration, please contact our customer support.

45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist refreshes. This is to avoid the so-called "ghosting" effect. This is when you see fragments of letters and symbols in the display that should not be shown at all.

This error is also expressed by the fact that the last function is visible in the twist, the connection is bad according to the app but the twist cannot be operated and appears frozen. It is possible that the tabs in the battery compartment of the Twist which are connected to the positive / negative pole of the battery, have been bent when falling down. This can be seen, for example, when the batteries in the Twist slide back and forth. Please try to bend the tabs up again with a pen or similar.

This may be due to the fact that you are not using alkaline batteries, in which case please make sure that you only use alkaline batteries.

Wait about three minutes, the display refreshes about every 45 seconds. If you want to be on the safe side, remove the batteries and press the buttons on the twist. Then reinsert the batteries. Now the display is refreshed basically - the fragments should have disappeared. If you still have questions or problems with the integration, accessibility or use of the device, please contact our customer support.

Select the alarm system via your twist (turn or press left/right). Now press the lower button on your twist. Enter the code and press the lower button again.

In addition to the in-wall light control, you can switch your Smart Plug via the Twist, change the room temperature via your smart radiator thermostats, control individually defined scenarios and operate your roller shutter control. In addition, you can deactivate your alarm system on the Twist using a code you define. Please note that parts of the described products and their functions may only be available in Germany and Austria.

You can activate and deactivate your alarm system via the Twist. In addition, any smoke or burglar alarms and the room in which these alarms were triggered are displayed.

The ePaper technology is a very energy efficient technology that allows you to operate the Twist for 2 years without changing the battery.

You will find the exact scope of delivery of the Bosch Smart Home Twist on the corresponding product page of our webshop. Please follow this link.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers other functions. It supports up to 30 switchable functions and the option to deactivate the alarm system with password protection.

The initial situation is as follows: The twist loses the connection to the smart home controller quite often (represented by a corresponding symbol on the twist, among other things). A possible cause may be that the ZigBee and Wi-Fi signals overlap because ZigBee and Wi-Fi use the 2.4 GHz frequency band simultaneously. If this is the case, the connection may be terminated. Please check which channel your 2.4 GHz Wi-Fi is on. It is recommended that you use only channels 1, 6 or 11 for Wi-Fi: 1. If the 2.4 GHz Wi-Fi is on channel 1, we recommend switching to channel 6 or 11. 2. If it is on channel 6, switch to either channel 1 or 11. 3. If it is set to channel 11, we recommend changing to either channel 1 or 6. Please note that changing the Wi-Fi channel may cause performance problems. Normally, the "automatically set" channel is sufficient, but unfortunately it may interfere with the ZigBee signal.

A maximum of 32 functions / function assignments are available per Bosch Smart Home Twist.

The Bosch Smart Home Twist is IP20 rated and is therefore neither waterproof nor splashproof.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers more functions. It supports up to 32 switchable functions and the option of deactivating the alarm system with password protection.

The display of the Twist has a very high contrast, which makes it easy to read even in twilight. In order to achieve the desired long battery life, the Twist's display is not illuminated separately.