Universal Switch help
Questions about your Universal Switch?
Questions about your Universal Switch? You can find installation videos, instructions and answers to frequently asked questions here.
The most frequently asked questions about the installation of the universal switch
Universal switch / Universal switch Flex - Installation
What to do if the universal switch / universal switch flex is not found or can not be integrated in my Bosch Smart Home system?
If the universal switch / universal switch flex cannot be integrated, please follow these steps: 1. Perform the installation again. Please check whether the device has already been detected. You can check this in the menu items "Devices". If necessary, remove it in advance. 2. Please check if the batteries are inserted correctly. If the batteries are inserted correctly, the LED on the front will light up briefly. 3. Carry out a reset before reinstalling. To do this, open the battery cover and press the button on the front side when reinserting the batteries until the LED of the universal switch flashes orange. Briefly release and press the button again until the LED lights up green. Then follow the instructions for connecting again. 4. Briefly disconnect the Smart Home Controller from the power and try again. Also make sure that the component is at least 1 meter away from the controller during the learning process. Please also see our reset video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following link. If you still have questions or problems with the integration, accessibility or use of the device, then you are welcome to contact our customer support.
How do I mount the universal switch and the universal switch Flex (installation)?
The Universal Switch can be attached to any flat surface thanks to adhesive surfaces and screws. In addition, unobtrusive integration into existing switch frames is possible, provided these have an additional panel. The Flex Universal Switch can be used flexibly in any room. Please also see our installation video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following link. Please also see the operation / installation instructions for the Universal Switch under the following link and the Universal Switch Flex under the following link.
The most frequently asked questions about the operation of the universal switch
Universal switch / Universal switch Flex - Operation
What do the light combinations on the universal switch / universal switch Flex (blinking codes) mean?
The following light combinations and corresponding meanings are available for our universal switch / universal switch Flex: Red: the process has failed, a command to the Smart Home Controller could not be confirmed. Orange: a process or update is in progress. Green: a process or update has been successfully completed. Short orange flashing (after green or red reception message): the batteries are empty.
General information about the universal switch
Universal switch / Universal switch Flex - General Information
What is a universal switch / universal switch Flex and what can it do?
The Bosch Smart Home Universal Switch provides you with flexible control of your Smart Home System. You can trigger up to four scenarios at the push of a button. The Universal Switch Flex gives you a portable alternative to your smartphone. The discreet switches can be programmed with up to four scenarios of your choice with no need for your smartphone or tablet. Assign daily routines into one scenario to simplify repetitive tasks. Mount the Universal Switch by your front door and trigger the 'Leaving Home' scenario at the push of a button. Alternatively, the Universal Switch Flex gives you a portable option to take you from room to room. You will find further information on the corresponding product page of our webshop. Please follow this link.
What functions does the Universal Switch / Universal Switch Flex provide (what can it do)?
Our universal switches come with a 4-fold assignable push button (standard on the market is a 2-fold push button). This allows a comfortable operation of the Smart Home, as an alternative to the Smartphone for everyone, even house residents without a Smartphone (children / elderly people). Own scenarios (e.g. Coming Home / Leaving Home) can be assigned to the buttons. All Bosch Smart Home products are integrated into the Scenario Manager and are therefore accessible via the universal switches. Scenarios can be preconfigured or individually created and assigned to the switch. The switching of services or an individual product can also be assigned directly to the universal switch. For example, the alarm system or the alarm service can be activated / deactivated or the light can be switched on / off (Philips Hue).
How do I reset the Universal Switch or the Universal Switch Flex to the factory settings?
To reset the Universal Switch or the Universal Switch Flex to the factory settings, please proceed as follows: 1. Remove the batteries. 2. While inserting the batteries, press and hold the button in the middle of the switch until the LED of the universal switch flashes quickly in orange. 3. Release briefly and press the button again until the LED lights up green. You can then connect the device as usual. Please also see our reset video for our Universal Switch Flex in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following link.
What is the difference between Universal Switch and Universal Switch Flex?
The universal switch can be attached to walls using adhesive surfaces or screws. The Flex universal switch can be used flexibly and mobile at home, as no assembly is required. You can take the switch rocker out of the frame of the mounted universal switch and in combination with an empty shell, which you can get in our webshop, you can transform the mounted universal switch into a universal switch Flex.
What exactly does the Bosch Smart Home Universal Switch and the Universal Switch Flex come with?
You will find the exact scope of delivery of the Bosch Smart Home Universal Switch and the Universal Switch Flex on the corresponding product page of our webshop. Please follow this link.
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0808 1011 151
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0808 1011 151
(toll-free service number for calls from UK)