Hassle-free processing of revocation and replacement of defective devices

Simply follow our step-by-step instructions

You have purchased a Bosch Smart Home product in our shop and do not want to keep it after all? One of your products is affected by the rare case of a defect and needs to be replaced? No problem! Of course, with Bosch Smart Home you have the right of withdrawal and enjoy the usual good service when replacing defective devices. Find out more here.

Changed your mind? Cancel your purchase easily

In our Bosch Smart Home shop, you have a 14-day right of revocation on all products. No justification is necessary.

Just follow our simple instructions to revoke your purchase: Request a free return voucher for your Bosch Smart Home product, return the product and receive a full refund.

Everything on the subject of revocation

We make your Smart Home fit again quickly

With Bosch Smart Home products, you enjoy top quality. However, should a defect occur in one of your Bosch Smart Home devices, we regret this very much - and offer you our usual good service in this case as well. We will make sure that your Smart Home is quickly fit again.

Everything about the replacement of defective equipment