Can I pre-order the Bosch Smart Home Twinguard Starter Set?
If you register as a customer, you can reserve the product on the respective product page ("Reserve product"). We will provide you with exclusive notification as soon as your Bosch Smart Home Twinguard Starter Set will be available.
How does the Dual Ray technology differentiate from conventional smoke detecting techniques?
Every day, smoke detectors with Dual Ray technology reliably protect thousands of industrial-sized buildings such as shopping centres, office complexes and airports. The high-precision technology reliably detects even the finiest smoke particles. Dual Ray works with 2 LEDs in the blue and infrared range. The result is exceptionally reliable fire detection with as few false alarms as possible.
Dual Ray Technology features Intelligent Signalling Processing (ISP) based on Bosch's several decades of experience in professional fire detection.
How does the Bosch Smart Home Twinguard calculate the optimum air quality?
Dedicated algorithms analyse the different data which have been recorded and visualise the result in the form of leaf symbols for the room you are monitoring. The Bosch Twinguard app has stored data on the optimum air quality range for various room types, such as bedrooms, which are based on scientific studies. These are used as a reference.
Why do I need the Bosch Smart Home Twinguard Gateway?
The Gateway of the Bosch Smart Home Twinguard is used to connect one or multiple Twinguards to your local router. This connectivity enables the Internet capability of your Twinguard and control via your Bosch Smart Home Twinguard app. During operation the gateway serves as the wireless protocol converter from ZigBee to Ethernet and forwards data from the smoke detector to your Bosch account in the Bosch Cloud.
How can I install the Bosch Smart Home Twinguard?
To install the Bosch Smart Home Twinguard, use the wall plugs and screws provided. The easiest way to install your Bosch Twinguard is to watch the step-by-step instructions in our installation video or alternatively download the user manual. Please note: Your Bosch Smart Home Twinguard has not been approved for glued installation.
More FAQs about this product can be found here