Status Information

 

At Bosch Smart Home, we are aware of the critical overall

situation and are closely monitoring developments relating to the Corona virus.

 

We will continue to be there for you, but we ask for your understanding

if it takes a little longer to process your request than you expect.

Our service quality and the satisfaction of our customers are

of course a high priority for us in this situation as well.

 

At the same time, we would like to play our part in curbing the further spread

of SARS-CoV-2 (COVID-19). The health of our employees and all people in contact with us

is very important to us. Therefore, we are already taking precautionary measures

to reduce the risk of spread in general and within our service team.

 

Many thanks in advance for your understanding.

 

Your Bosch Smart Home Service Team.

System Requirements

Bosch Smart Home App

OS versions:

  • Android: 4.4 and higher
  • iOS: 12.0 and higher

version discontinuation:
Discontinuation of Android version 4.4 support with the November 2020 release. The use of the previous app on these devices is guaranteed. However, you will no longer receive updates.

Further system requirements:
  • Free LAN port on the router for connecting and setting up the Smart Home Controller
  • WLAN for local access from smartphone/tablet to the controller
  • Mobile service for remote access from smartphone/tablet to the controller
  • Smartphone: Bosch Smart System App
  • Internet speed: At least 1 Mbit upstream
  • Android: installed Google Play Services

Bosch Smart Camera App

OS versions:

  • Android: 4.4 and higher
  • iOS: 10.0 and higher

Version discontinuation:
Discontinuation of Android version 4.4 support with the November 2020 release. The use of the previous app on these devices is guaranteed. However, you will no longer receive updates.

Further system requirements:
  • WLAN; 2.4 GHz radio frequency with WPA2 encryption
  • Smartphone: Bosch Smart Camera App
  • Internet speed: min. 6 Mbit downstream / 1 Mbit upstream

Installation videos

The Bosch Smart Home App provides step-by-step instructions to intuitively guide you through appliance installation. Our installation videos provide further support.

Contact and FAQs

Contact

Our service team will be pleased to help with any questions you might have.

Frequently asked questions

In this section you will find the answers to the most frequently asked questions.