Help with Philips Hue

In the event of a smoke alarm, the Philips Hue lamps will light up as follows:

• Philips Hue Color bulbs: the lamps switch to the color yellow and shine permanently. The color can also be perceived as green-yellow or even green, depending on color perception and environment.
• Philips Hue White bulbs: turn on to 20% of their possible brightness and shine permanently.

Philips Hue is an intelligent Light control from Philips. With the help of the Philips system, you can, for example, control the brightness and colors of your Philips Hue lamps using your smartphone.

Integrate Philips Hue products into your smart home and control your lighting flexibly at home and on the go. The smart integration in scenarios and automations regulates everyday routines automatically. Integrated into your "Coming home" scenario, pleasant light awaits you in the hallway.

Choose from an infinite variety of adjustable shades and possibilities. For example, you can connect the Light control flush-mounted and a table lamp integrated via Smart plug: This way, all light sources in a room become an easily controllable "room light".

For more information about the Philips Hue system, please visit our partner page or theHomepagefrom Philips Hue.

In the event of a smoke alarm, the Philips Hue lamps will light up as follows:

• Philips Hue Color illuminants: Lamps that can map colors switch to the color yellow and shine permanently. The color can also be perceived as green-yellow or even green, depending on the color perception and environment.
• Philips Hue White bulbs: Lamps that cannot reproduce colors turn on to 20% of their possible brightness and glow permanently.

First, install the Philips Hue Bridge using the Philips Hue app, and then install all the lamps that you want to include in your smart home network. You can find the app in the corresponding app store.

Then open the Bosch Smart Home app and select "Add" and "New Device". Under "Manual" you will find the Philips Hue Bridge. The app will then guide you through the simple connection process.

Please also see our installation video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following addressLink.

Make sure that you have already successfully integrated the lamp using the Philips Hue app. You can then add the lamp to your My Home under "Add Device" >> "Add New Device" >> "Manual" >> "Philips Hue Lamps". Make sure that the lamp is powered.

Always connect new lamps to your Hue Bridge first using your Philips Hue app. You can then find the lamps under "Already installed devices".

If you are unable to include a lamp in your Philips Hue app, please contact thePhilips Hue support.

Please follow the steps below:

1. make sure that the lamps are basically powered. If you turn off the lamps with your light switch, you can no longer turn them on with your app because the power supply is interrupted.

Check if you can still control the lamps with the Hue app. If not, connect them again. If the problem then persists, please contact theSupport from Philips.

If you can control the lamps with the Hue app, please check if your Smart Home controller and the Philips Bridge are connected to the same Wi-Fi router. If necessary, delete the Philips Hue Bridge from the device list and bind it again.

If the problem persists, then please contact our free of chargeCustomer Service.

Once you have assigned one or more lamps to a room, you can select the room light control under "Add favorites" on your favorites screen. This allows you to turn all lamps in a room on and off.

Yes, this is possible. 50 lamps can be controlled per bridge. Which lamp is connected to which bridge is irrelevant for the Bosch smart home system.

To integrate new lamps into your Philips Hue system or into your Bosch Smart Home system, you need the Philips Hue app. After successful integration into the Philips Hue app, you can then conveniently integrate the new lamps into your Bosch smart home system.

Using the Bosch Smart Home app, you can control the basic functions of Philips Hue. This currently includes switching on and off, color selection, and dimming the luminosity.

Special light functionalities will still only be selectable with the Philips Hue app. In order to be able to select these, it is possible to jump directly from the Smart Home app to the Philips Hue app at defined points.

As soon as you have assigned several lamps to a room, you can control them via the so-called room light control. You can then store the automatically stored room light control in your favorites via "+" and switch all lamps of the room together with one click.

If a Philips component should be defective, a possible exchange will be made directly through Philips. Please contact your Philips customer contact at the following addressLink.

All lamps (indoor and outdoor, bulbs, light strips, etc.) that are part of the Philips Hue system are supported by the Bosch Smart Home app. See more on our Philips Hue partner page in our webshop:Link.

The following Hue devices cannot be integrated: Hue switches, Hue Taps, Hue Motion detectors etc. as well as switches, plugs, Motion detectors etc. from third party suppliers.