Smart Plug help
Questions about your Smart Plug?
Questions about your Smart Plug? You can find installation videos, instructions and answers to frequently asked questions here.
The most frequently asked questions about the Smart Plug
Smart Plug - Installation
What can I do if the smart plug is no longer accessible?
Please check whether the adapter plug can still be controlled manually. If this is the case, it is possible that the distance between the controller and the component is too great, or that other products have a disturbing influence on the connection. Also make sure that the component is at least 1 meter away from the controller during the test. If the device is still not accessible, please carry out a reset on the device (reset to factory settings). If the device is still not accessible, please perform a reset on the device (reset to factory settings). Please also see our reset video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following link.
My Bosch Smart Home Plug cannot be connected. What can I do (installation, problem)?
If the plug cannot be connected, reset the device to the factory settings. Press the system key when plugging into a socket until the LED flashes orange (at least 4 seconds). Then release it and press it again until the LED on the front lights up green. The device now restarts and can be tuned in again via the Smart Home App. Please also see our reset video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following link.
How do I install the Bosch Smart Home plug (radio outlet, Smart Plug)?
The Bosch Smart Home Plug can be installed in a few simple steps. All you need is the Bosch Smart Home App and the accessories included in the package. After starting the Bosch Smart Home App, it will guide you through the individual installation steps. Please also see our installation video in this article and the installation instructions under the following link. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel under the following link.
Videos
Instructions
Further information
Technical Data
Box contents
- 1 adapter plug
- 1 installation instructions
Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)