Water Alarm help
Questions about your Water Alarm?
Questions about your Water Alarm? You can find installation videos, instructions and answers to frequently asked questions here.
The most frequently asked questions about the installation of the water alarm
Water Alarm - Installation
How do I install the Bosch Smart Home Water alarm (installation)?
If you have not already done so: Download the Bosch Smart Home app from the App Store or Google Play Store and commission the Smart Home controller you need. Then open the Bosch Smart Home app, navigate to the device settings and press "Add devices". Then follow the instructions in the app.
If you want an even more convenient solution, you are welcome to hire an installation service to install the Water alarm. To do so, check ourHomepagequite simply, whether we can provide you with contact details of an installer in your area.
Please note that the installation service is currently only available in selected regions of Germany.
Where should I best place the Bosch Smart Home Water alarm (requirements, mounting, installation)?
The Bosch Smart Home Water alarm should be placed near water-carrying pipes or near a water-carrying device. Place the Bosch Smart Home Water Sensor on a smooth and even surface so that leaking liquids can be optimally detected.
Can I stick the Bosch Smart Home Water alarm to the floor (requirements)?
Water alarm should always be placed flexibly in the room. The Water alarm will signal if it is moved. Please note that sticking could constitute improper use and may invalidate warranty claims.
How do I reset the Bosch Smart Home Water alarm to factory settings (reset)?
Remove a battery from the Water alarm. While reinserting the battery, press and hold the button until the LED flashes orange. Release and press again until the LED lights up green. The Water alarm will now reset itself to factory settings.
Why does my Water alarm not respond to motion (Mounting, Settings, No function)?
The initial situation is the teaching of the Water alarm. During this phase, the Water alarm is moved. After successful inclusion in the Bosch Smart Home systems, the behavior of the Water alarm is now tested in the event of movement. However, the Water alarm does not respond. Also, no push notification is sent to the smart home app.
The Bosch Smart Home Water alarm firmware has been programmed so that the Water alarm does not respond to movement for 3 minutes during the teach-in process.
Each time the Water alarm is moved during this time, this function resets.
Therefore, leave the Water alarm untouched for at least 3 minutes after completing commissioning.
The most frequently asked questions about the water alarm
Water Alarm - Operation
I have pets or children at home. How can I protect the Bosch Smart Home Water alarm against moving (requirements, mounting, installation)?
If the Bosch Smart Home Water alarm goes crazy due to animals or people, you will automatically receive a push notification to your smartphone.
Is there a way to automatically shut off leaking water when the sensor is triggered (Water alarm, Alarm, Settings)?
The focus of the Bosch Smart Home Water alarm is on detecting a possible water leak and not on shutting off water pipes.
How many Bosch Smart Home Water alarms can I include in my system (requirements, functions, installation)?
There is no limit to the number of devices that can be used with Bosch Smart Home Water alarms. However, be aware that with very large systems, the response speed of the integrated devices may decrease.
What happens if the Water alarm gets wet due to a burst pipe? Does it continue to function (requirements, functions)?
The Water alarm is splash-proof from all sides IP44. Complete immersion in water must be avoided.
Can I turn off the audible alarm of the Bosch Smart Home Water alarm (Settings, Functions)?
You can deactivate the alarm yourself on the device and via the Bosch Smart Home app you also have the option to mute the alarm.
How can I deactivate the alarm of the Bosch Smart Home Water alarm if the Smart Home controller crashes and operation via app is not possible (Settings, Functions)?
You have the option to deactivate the Bosch Smart Home Water alarm on the device itself by pressing the black button on the bottom.
The connection quality between my Bosch Smart Home Water alarm and the Bosch Smart Home controller is very poor. What can I do (connection, range, requirements)?
If the connection between your Water alarm and the Bosch Smart Home controller is poor, either bring the two devices closer together or use the Smart plug compact as a range extender.
Do I receive information when the batteries are empty (Water alarm, Empty battery)?
Your Bosch Smart Home app will alert you when the battery level is below 30%.
When a Bosch Smart Home Water alarm is triggered, is the alarm sent to another one (settings)?
Alarm forwarding is not possible. However, you will receive acoustic and visual feedback via app and integrated smart LEDs.
How do I reset the Bosch Smart Home Water alarm to factory settings (reset)?
Remove a battery from the Water alarm. While reinserting the battery, press and hold the button on the back of the Water alarm until the LED flashes orange. Release and press again until the LED turns green. The Water alarm will now reset to factory default settings.
My Bosch Smart Home Water alarm is defective due to water damage. How can I dispose of it fairly (information)?
Electrical or electronic equipment that is no longer usable and defective or used batteries must be collected separately and recycled in an environmentally friendly manner (European Directive on Waste Electrical and Electronic Equipment). Use the country-specific return and collection systems for the disposal of waste electrical or electronic equipment and batteries.
How can I extend the range of my Bosch Smart Home Water alarms (connection)?
With the Bosch Smart Home plug compact you have the possibility to extend the range of the Smart Home controller.
Can Bosch Smart Home cameras be activated by a water alarm (Eyes indoor camera, Eyes outdoor camera II, functions, settings)?
All cameras integrated in the Bosch Smart Home are activated in the event of a water alarm.
General information about the water detector
Water Alarm - General information
How does the Bosch Smart Home Water alarm work (functions, information)?
If liquid runs under the Bosch Smart Home Water alarm, the golden contacts on the underside are closed. This closes an electric circuit and an acoustic signal sounds from the detector.
What is the best way to clean the Bosch Smart Home Water alarm (maintenance, requirements)?
Clean the device with a soft, clean, dry and lint-free cloth. For the removal of heavier soiling, the cloth can be slightly moistened with lukewarm water
Where can I buy the Bosch Smart Home Water alarm (purchase and delivery)?
Everywhere where Bosch Smart Home products are available and online in our Bosch Smart Home Shop at the followingLink.
Why has Bosch Smart Home reduced the packaging size of the Water alarm, but not that of the Universal switch (purchase and delivery, information)?
Robert Bosch GmbH, to which Bosch Smart Home GmbH also belongs, is one of the first corporations to operate on a completely climate-neutral basis since 2020. In order to make our contribution to a greener environment, our packaging is under scrutiny. With the Water alarm, we are pleased to be able to offer a product with downsized and thus resource-saving packaging.
What are the dimensions of the Bosch Smart Home Water alarm (scope of delivery, information)?
75x75x25 mm
Does the Bosch Smart Home Water alarm only trigger an alarm for water or also for other liquids (information, functions)?
The Bosch Smart Home Water alarm triggers an audible alarm for all electrically conductive liquids.
Can I claim the installation of the Bosch Smart Home Water alarm on my insurance (information)?
If necessary, contact your homeowner's or building insurance company.
Can I integrate the Bosch Smart Home Water alarm into the alarm system as an acoustic signal transmitter (functions, information)?
The Bosch Smart Home Water alarm cannot currently be integrated into the alarm system as an acoustic alarm transmitter.
What is the range of the Bosch Smart Home Water alarm (connection, requirements, installation, mounting)?
The range of the Bosch Smart Home Controlelrs is approx. 100m in the open field. Structural conditions affect the range. To extend the signal you can use the Smart plug compact.
Will the Bosch Smart Home Water alarm fit under my washing machine (installation, information)?
The Bosch Smart Home Water alarm has a height of 25mm. The possibility of using it under washing machines therefore depends on the type of washing machine.
Does the Bosch Smart Home Water alarm work even if it is not connected to the Smart Home controller (requirements, functions)?
You can use the Bosch Smart Home Water alarm without the Bosch Smart Home controller, but there will be no notification via app in case of alarm. For full functionality, it is recommended to use the Bosch Smart Home Water alarm in combination with a Bosch Smart Home controller.
Do I receive information through Amazon Alexa when my Bosch Smart Home Water alarm triggers an alarm (connection, voice control, functions)?
An integration into Amazon Alexa is currently not planned.
What is the Bosch Smart Home Water alarm (functions, information)?
The Bosch Smart Home Water alarm reliably protects you and your home from leaking liquids from a height of 1.5mm. In case of leaking liquid, your Bosch Smart Home Water alarm sounds an acoustic signal. You will also receive a corresponding notification on your smartphone. Integrated smart LEDs flash blue and integrated cameras provide a livestream.
Does the warranty of my Water alarm expire if it gets wet (warranty, information)?
The Bosch Smart Home Water alarm is protected against splashing water. Should it be damaged by wetness, it has fulfilled its task as a Water alarm and protected you and your property.
What is the battery life of the Bosch Smart Home Water alarm (Low battery, prerequisites)?
The typical battery life of the Bosch Smart Home Water alarm is around three years, depending on usage.
Is there a possibility to get a consultation for Bosch Smart Home Water alarm (information)?
You are very welcome to order a Water alarm consulting service. Check for this on ourHomepagesimply to see if we can provide you with contact details in your area.
How can I trigger the water alarm myself (settings, functions)?
Cover both contacts on the bottom of the Water alarm with your finger or provide some liquid. Do not hold the triggering detector to your ear.
Can I connect the Bosch Smart Home Water alarm to my Apple Homekit (connection, voice control, functions)?
An integration of the Bosch Smart Home Water alarm is currently planned, but not yet implemented.
At what water level does the Bosch Smart Home Water alarm trigger an alarm (information, functions)?
The Bosch Smart Home Water alarm triggers an alarm from a water height of 1.5mm.
Can my Bosch Smart Home Water alarm also measure moisture (requirements, information)?
Moisture measurement is not possible.
Do I have to perform a test alarm on my Bosch Smart Home Water alarm at regular intervals (maintenance, information)?
It is recommended to check the functionality of the Bosch Smart Home Water alarm after commissioning and during longer absences.
What is the protection class of my Bosch Smart Home Water alarm (requirements, information)?
The Water alarm has IP44 protection class and is therefore protected against splashing water from all sides.
What does the Bosch Smart Home Water alarm include?
The scope of delivery of the Bosch Smart Home Water alarm includes the Water alarm itself as well as the Quickstart Guide and the batteries already inserted.
How loud is the audible alarm of the Bosch Smart Home Water alarm (requirements, information)?
The volume measured at a distance of one meter is 75dbA.
Can I use rechargeable batteries for my Bosch Smart Home Water alarm (flat battery)?
Since the Water alarm is a safety-related device, the use of rechargeable batteries is strongly discouraged. Please use the supplied batteries or batteries of the same type.
What radio protocol does the Bosch Smart Home Water alarm use (information)?
Like the Bosch Smart Home Twinguard, the Bosch Smart Home Motion detector and the Bosch Smart Home Twist, the Bosch Smart Home Water detector uses the Zigbee 3.0 wireless protocol.
Are there any spare parts for my Bosch Smart Home Water alarm?
No spare parts are offered for the Bosch Smart Home Water Sensor. If you have any difficulties with your product, please contact Bosch Smart Home Customer Service.
What happens in the event of a Water alarm (requirements, functions, Water alarm)?
In case the Bosch Smart Home Water sensor detects a leaking liquid, the reporting Water alarm triggers an acoustic alarm, you receive a corresponding message on your smartphone, integrated Smart LEDs flash blue and if you have integrated cameras into the system, they provide a livestream.
Do I receive information on my Bosch Smart Home Twist when the Bosch Smart Home Water alarm triggers an alarm (connection, functions)?
It is currently not possible to display the Water alarm on the Bosch Smart Home Twist display.
Do I receive information via Google Home when the Bosch Smart Home Water alarm triggers an alarm (connection, voice control, functions)?
An integration into Google Home is currently not possible.
Instructions
Further information
Technical Data
Box contents
- 1 Bosch Smart Home Water Sensor
- 3 Quick Start Guides
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
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0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)