Top spot in the overall rankings – As the reigning champion, Bosch Smart Home was once again voted in first place in the customer satisfaction survey conducted by PC Magazin in 2022.
And it was not just in the overall rankings that Bosch Smart Home took the lead – it was frequently voted the best brand in the array of smart home products in the individual categories as well:
• 1st place – Security
• 1st place – Brand/manufacturer
• 2nd place – Smart home app
• 2nd place – Special prize for energy consumption
• 4th place – Customer service
• 4th place – Product quality
In February 2022, “PC Magazin” together with its own service provider, the “FiFt” institute, surveyed around 809 users of smart home solutions on a range of smart home topics.
In addition to Bosch Smart Home, the providers AVM, Amazon Alexa, Google, Homematic, Philips, Samsung and Deutsche Telekom were also included in the customer satisfaction survey.