MBUX Mercedes

Please make sure that you have activated the "Smart Home Cloud" option in your Bosch Smart Home App. You can activate this under "More" >> "Partner".

Please make sure that your Bosch Smart Home Controller is switched on and reachable and that you have an active internet connection. In the case of a software update for your Smart Home Controller, it may also be temporarily unreachable.

However, software updates are always announced in advance by Bosch Smart Home.

Please make sure that you include at least "at home", "in my house", "at my place", "in my Smart Home", "in my Bosch Smart Home", "in my room" in your voice command. For example, say: "Hey Mercedes, turn on the lights in my house". If you say, for example, "Hey Mercedes, turn on the lights", the reading light in your vehicle will be turned on.

With the launch of the new infotainment system MBUX, you can now also use its voice assistant to control your Bosch Smart Home. Control of Smart Home devices is available in all Mercedes-Benz passenger car models with MBUX voice assistant from 03/2018!

To use the Mercedes me connect service "MBUX Voice Assistant", an active Mercedes me connect user account is required. The respective vehicle must be linked to the user account and the "MBUX Voice Assistant" service must be activated. A compatible software version is required to use your Bosch Smart Home control with the MBUX Voice Assistant. We will be happy to check for you whether your vehicle already has the software version for using Bosch Smart Home. Please contact our Customer Assistance Center at telephone number 00800 9 777 7777 or email addresscs.deu@cac.mercedes-benz.com.

The "MBUX Voice Assistant" service must be activated in your vehicle. Furthermore, the system language must be set to German or English and your location must only be in Germany, Austria, Great Britain or Switzerland. In addition, your vehicle requires an active internet connection.

If in doubt, please check with Mercedes Benz Support whether your vehicle meets all the requirements to use Bosch Smart Home with MBUX.

Activating and deactivating the alarm system as well as triggering scenarios in the Bosch Smart Home system is currently not supported.

There are two ways to remove your Bosch Smart Home system from your Mercedes me profile.

• Say in your vehicle: "Hey Mercedes, disconnect from my Bosch Smart Home account"
• Remove the connection to Bosch Smart Home in your Mercedes me app. You can also remove the permissions for the Mercedes me app in your Bosch Smart Home app. To do this, navigate in the Bosch Smart Home app to "More" >> "Partners" >> "Smart Home Cloud" >> "Manage permissions". Select "Daimler MBUX" and remove the permission. Please note that it may take several hours until the permission is also removed at Mercedes-Benz.

You can reach Mercedes-Benz Customer Assistance around the clock at the following number: 00800 9 777 7777.
If you are in the car, you can also press the Mercedes me button. This is located on the roof liner and you will be connected directly to Mercedes-Benz Customer Assistance.

Please make sure that your Bosch Smart Home Controller and your Bosch Smart Home devices are reachable. A look at the message overview of the Bosch Smart Home devices will tell you whether certain devices are not reachable. In the case of a software update for your Smart Home Controller, it may also temporarily become unreachable.

However, software updates are always announced in advance by Bosch Smart Home.

Depending on the type of smartphone, a QR code reader may already be built into the camera app. iOS devices have this by default. Please check how to scan QR codes with your smartphone. Then continue with the installation process.

You will not receive a notification in your Mercedes-Benz if an alarm occurs in your household.

However, you will be reliably informed about possible events through your Bosch Smart Home App.

Using one SingleKey ID with multiple Mercedes me accounts is possible. Please note that each Mercedes me account must first be connected to the Smart Home by saying "Hey Mercedes, connect me to my Bosch Smart Home".

Please also note that when revoking access authorization in the Bosch Smart Home app, access to the Bosch Smart Home system will no longer be possible for all Mercedes me accounts.

Currently, you can control the following Smart Home products via MBUX Voice Assistant:

• Radiator thermostat I and II
• Room thermostat 230 V underfloor heating, Room thermostat 24 V underfloor heating
• Room thermostat II 230 V
• Room thermostat I (battery) and Room thermostat II (battery)
• Adapter plug and compact adapter plug
• Shutter control
• Light control
• Light/shutter control II

Additionally, the status of the motion detector and the door/window contact I and II can be queried.

You can say the following sentences to control your Bosch Smart Home devices via your MBUX Voice Assistant or to query their status:

• "Hey Mercedes, are the lights in my apartment still on?"
• "Hey Mercedes, did I forget to turn off the lights at home?"
• "Hey Mercedes, did I close all the windows at home?"
• "Hey Mercedes, is everything okay at home?"
• "Hey Mercedes, turn on the light in the garage."
• "Hey Mercedes, how warm is it in the living room right now?"
• "Hey Mercedes, is anyone home right now?"
• "Hey Mercedes, set the heating thermostats in the living room to 23 degrees."
• "Hey Mercedes, lower all the shutters in my apartment."

To connect your MBUX Voice Assistant to your Bosch Smart Home system, first set up your Smart Home Controller and compatible products. Compatible Bosch Smart Home products currently include thermostats, smart plugs, shutter and light control, as well as the door/window contact and motion detector.

Once you have paired some products, open the "More" >> "Partners" >> "Smart Home Cloud" menu item in the Bosch Smart Home app. Now click on "Mirror in Bosch Smart Home Cloud".

You will now be prompted to log in with your SingleKey ID. If you use the Bosch Smart Home cameras or have already made a purchase in our online shop, you already have a SingleKey ID. If you do not yet have a SingleKey ID, create one. After completing the login, your Bosch Smart Home system will be mirrored in the Bosch Smart Home Cloud.

Now switch to your Mercedes and start Mercedes me. Please note that connecting your Bosch Smart Home system to your MBUX Voice Assistant and Mercedes me is only possible while stationary. Log in with your Mercedes me account and say: "Hey Mercedes, connect to my Bosch Smart Home system." The MBUX Voice Assistant will now guide you through all the necessary steps.