Audio+ help

What is Audio+?

Audio+ is an intelligent sound detection feature specifically designed to recognize important sounds in your home and notify you about them. It works in combination with theEyes indoor camera II.

Which sounds does Audio+ detect?

Audio+ can reliably detect the following sounds:

• Alarm tones from smoke detectors
• Alarm tones from carbon monoxide detectors
• Window glass breakage

How does Audio+ work?

As soon as one of the above-mentioned sounds is detected, Audio+ sends animmediate notificationand alerts you. This allows you to react quickly and avoid potential dangers.
Requirements

• Eyes indoor camera II: Audio+ is only compatible with this camera.
• Subscription: The feature is available as a flexibly bookable subscription.

Benefits of Audio+

• Security: Early warning of potential dangers.
• Flexibility: The subscription can be added at any time.
• Compatibility: Works seamlessly with the Eyes indoor camera II.

With Audio+ you have an additional safety net for your home – simple, reliable and flexible!

Which cameras are compatible with Audio+?

Audio+ is exclusively compatible with theEyes indoor camera II. It offers additional audio features specifically developed for this camera model.

What is Audio+?

Audio+ is a flexible subscription that addssound detectioncapability to your Eyes indoor camera II. It detects important sounds such as alarm tones from smoke and carbon monoxide detectors as well as window glass breakage and notifies you immediately.

How do I subscribe to Audio+?

Here's how to activate the Audio+ subscription:

• Open theBosch Smart Camera App.
• Navigate to the"Subscriptions"section.
• SelectAudio+and follow the instructions to complete the subscription.

Important notes

• One-time subscription: The Audio+ subscription applies to all Eyes indoor camera II registered in your Bosch Smart Camera App.
• Compatibility: Audio+ works exclusively with the Eyes indoor camera II. Please make sure you own this camera model.

With Audio+, you expand the features of your Eyes indoor camera II and ensure even more security in your home!

Can I test the Audio+ subscription before purchasing?

Yes, you have the option to test theAudio+ subscription before paid usage begins. After subscribing, you will receive aone-time free trial period of 14 days.

Details about the trial period:

• Free access:
  
  • The first 14 days after subscribing are free, allowing you to try out all Audio+ features.
• Flexibility:
  
  • During the trial period, you can cancel the subscription at any time without incurring any costs.
• Automatic renewal:
  
  • After the 14 days expire, paid usage begins automatically unless you cancel the subscription beforehand.

Conclusion: The free trial period allows you to test Audio+ risk-free and ensure that the features meet your requirements.

How can I subscribe to Audio+?

You can complete theAudio+ subscriptioneasily via theBosch Smart Camera App.

Follow these steps:

• Open app: Launch the Bosch Smart Camera App on your smartphone.
• Access settings: Navigate to"Settings"and select the"Subscriptions"section.
• Select Audio+: Tap on"Audio+"and start the booking process by clicking on"Get started now!".
• Select payment method: Choose between monthly or annual payment.
• Complete subscription: Click on"Subscribe to Audio+ now". You will then be redirected to theApple App StoreorGoogle Play Storeto complete the purchase.

Note

After successfully completing the subscription, Audio+ will be automatically activated for all compatibleEyes Indoor Camera IIdevices in your app.

How reliable is the detection of alarm tones from smoke alarms and CO alarms by Audio+?

TheAudio+ functionhas been carefully developed and tested to detect alarms from smoke alarms and CO alarms. However, there are some limitations that may affect the reliability of detection.

Requirements for correct detection:

• Camera placement:
  
  • TheEyes Indoor Camera IImust be located in the same room as the alarm device.
  • There must be no separating doors or walls between the camera and the alarm device.
  • The maximum distance between the camera and the alarm device should not exceed6 meters.
• Alarm device signal pattern:
  
  • Audio+ is optimized for the detection ofT3 (smoke alarm)andT4 signal patterns (CO alarm).
  • Check the documentation of your alarm device to ensure that it emits a T3 or T4 signal pattern.
• Environmental conditions:
  
  • Background noise, such as TV, radio, or animals, may be incorrectly interpreted as an alarm.
  • Multiple simultaneous acoustic alarms that overlap may not be detected by the Audio+ function.
• Event duration:
  
  • The alarm tone must have sufficient duration for Audio+ to reliably detect it.
• Network availability:
  
  • A stable internet connection is required to send notifications.

Limitations and notes:

• Noise detection is anadditional safety feature, e.g., for recording video clips or notifying other people.
• It does not replacetaking action by people on site.
• Test the function regularly by triggering atest alarmon your alarm device. Repeat the test if you change the position of the camera or alarm device or install new alarm devices.

Conclusion: The Audio+ function provides reliable detection of T3 and T4 alarm signals under optimal conditions. To maximize safety, you should test the function regularly and ensure that the camera is correctly positioned.

Prerequisites for using the Audio+ function

For theAudio+ functionon yourEyes indoor camera IIto function properly, the following conditions must be met:

• Power supply and camera switched on:
  
  • Your Eyes indoor camera II must be powered and switched on.
  • The camera head must be extended for noise detection to be active.
• No privacy mode:
  
  • When the camera is switched off or inprivacy mode(camera head retracted into the housing),no sound is recordedand the noise detection of Audio+ is disabled.

Note

Make sure your camera is operational to take full advantage of the Audio+ function. Only then can noise detection work reliably and alert you to important events.

Can I perform a test alarm with my non-smart smoke alarm or CO alarm to test Audio+?

Yes, you can simulate a test alarm with most non-smart smoke alarms and CO alarms. However, there are some important points to consider:

Important notes:

• Manufacturer-dependent differences:
  
  • Check the documentation of your alarm to find out how to trigger a test alarm.
  • Some test alarms do not produce the same alarm sound as in a real emergency.
• T3 and T4 signal patterns required:
  
  • Audio+ only detects alarms that correspond to theT3 signal pattern (smoke alarm)orT4 signal pattern (CO alarm).
  • If your device's test alarm uses a different pattern, it may not be detected by Audio+.
• Duration of the test alarm:
  
  • Test alarms that are only emitted for a very short time may not be detected by Audio+, as the noise detection requires a minimum duration.

Conclusion: A test alarm with a non-smart alarm can work to test the Audio+ function, but is not guaranteed. For a reliable check, it is recommended to simulate a real alarm sound that complies with the T3 or T4 standards.

Can I trigger a test alarm with my Bosch Smart Home Smoke alarm or Smoke alarm II to test Audio+?

Yes, you can trigger a test alarm with both yourBosch Smart Home Smoke alarmand theBosch Smart Home Smoke alarm II. This test alarm is detected by theAudio+ functionof your Eyes Indoor Camera II and is therefore suitable for checking the functionality of Audio+.

How does the test work?

• The test alarm generates aT3 alarm signal patternthat is detected by Audio+.
• As soon as the test alarm is triggered, your Eyes Indoor Camera II should send apush notificationand possibly trigger avisual and audible alarm.

Note

Make sure that your Eyes Indoor Camera II is switched on and the camera head is extended so that noise detection is active. This way you can ensure that Audio+ is working correctly.

What happens when Audio+ detects an alarm sound?

When yourEyes indoor camera IIwith activatedAudio+ function detects the alarm sound of a smoke alarm or carbon monoxide detector, the following measures are automatically triggered:

• Push notification: You will receive an immediate notification on your smartphone via the Bosch Smart Camera App.
• Optical and acoustic alarm: The camera emits both aoptical(flashing light) and anacoustic alarmdirectly on the device.

Why these measures?

Since smoke development and carbon monoxide poisoning are potentially life-threatening, these alarms arealways triggered, regardless of whether you have deactivated the push notifications or the alarm function of the camera. This serves your protection and ensures that you are alerted to the danger in time.

With Audio+ and the Eyes indoor camera II, you are well equipped to react quickly to critical situations and ensure your safety.

Can I trigger a test alarm with my Bosch Smart Home Twinguard to test Audio+?

Yes, you can trigger a test alarm with yourBosch Smart Home Twinguard. However, thistest alarmwill not be detected by theAudio+ functionof your Eyes Indoor Camera II.

Why is the test alarm not detected?

Audio+ is specifically designed to detectT3 and T4 alarm signal patternsthat are used in real smoke detectors and carbon monoxide detectors. However, the test alarm of the Twinguard uses a different signal pattern that is not supported by Audio+.

Conclusion

While the test alarm of the Twinguard is a good way to check the functionality of your smoke detector, it is not suitable for testing the Audio+ sound detection. Audio+ responds exclusively to real alarm signals according to the T3 and T4 standards.

How far can the Eyes indoor camera II be from the alarm source?

So that theAudio+ functionof your Eyes indoor camera II reliably detects sounds such as alarm tones from smoke detectors, CO detectors or glass breakage and alerts you, the following conditions apply:

• Same room:
  
  • The camera must be in thesame roomas the alarm source.
  • There must be noseparating doors or walls between the camera and the sound source.
• Maximum distance:
  
  • The distance between the camera and the alarm source must not exceed6 meters.

Note

The placement of the camera is crucial for the correct function of sound detection. Test the Audio+ function regularly, especially if you change the position of the camera or the alarm source. This ensures that the detection remains reliable.