Door/Window Contact help

The Bosch Smart Home Door/window contact can be installed in just a few simple steps. All you need is the Bosch Smart Home app and the accessories included in the packaging. After starting the Bosch Smart Home app, it will guide you through the individual installation steps.

Please also refer to our installation video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.

Please also refer to the operating / installation instructions at the following linkLink.

If the Door/window contact cannot be integrated, please go through the following steps:

1. carry out the installation again. To do this, please check whether the device has already been recognized. You can check this in the "Devices" menu item. If necessary, manually remove the device from the device list.

2. please check that the batteries are inserted correctly. If the batteries are inserted correctly, the LED on the front lights up briefly.

3. reset the device before reinstalling it. To do this, open the battery cover and press the button on the underside when reinserting the batteries until the Door/window contact LED flashes orange. Release briefly and press the button again until the LED lights up green. Then follow the instructions for connecting again.

4. if necessary, briefly disconnect the Smart Home controller from the power supply and try again. Also make sure that the device is at least 1 meter away from the controller during the teach-in process.

Please also refer to our reset video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.

If you have any further questions or problems with the integration, accessibility or use of the device, please do not hesitate to contact ourCustomer supportreport.

Saving energy made easy: The wireless Door/window contact detects open windows and doors and reports them directly to your smartphone via the Bosch Smart Home app.

Need some fresh air? When you air the room after cooking or drying the laundry, you no longer have to remember to turn down the heating. The Door/window contact is linked to the Radiator thermostat and thinks for you. It communicates open windows and doors to the Radiator thermostat via your Bosch Smart Home controller. This can then reduce the heating temperature to a value you specify. In this way, you can optimize your heating costs with energy-saving ventilation - completely automatically!

Our Bosch Smart Home Door/window contact can also be part of your security system, allowing uninvited guests to be detected and - in combination with our light and alarm components - scared away.

You can find out more about the Bosch Smart Home Door/window contact on theProduct page in our Bosch Smart Home webshop.

Installation on a window sash is generally possible. During installation, care must be taken to ensure that the contacts are close enough together. This can be checked by holding the contacts in the desired position until the LED briefly lights up yellow (batteries must be inserted).

Please check whether the Door/window contact LED is still flashing when opening and closing. If this is the case, it is possible that the distance between the Smart Home controller and the device is too great or that other products are interfering with the connection. Also make sure that the component is at least 1 m away from the controller during the test.

If you have any further questions or problems with the integration, accessibility or use of the device, please do not hesitate to contact ourCustomer supportreport.

Wait a few seconds after opening the Door/window contact. If there is still no change, there may be various reasons for this:

1. check whether the Door/window contact indicates opening and closing via the built-in LED. If not, please check the batteries. Check whether the correct Door/window contact is visible on your home screen (favorites).

2. the components of the Door/window contact II may be a maximum of 8 mm apart and must be mounted at the same height (bottom edge). Please check the correct alignment.

3. please check whether at least two or three LEDs are lit continuously on your Smart Home controller, depending on whether you have activated remote access.

4. it is possible that a Door/window contact has been deactivated in the "Ventilation detection" service ("Services" menu item) and is therefore not taken into account. Please check this setting.

If you have any further questions or problems with the integration, accessibility or use of the device, please do not hesitate to contact ourCustomer supportreport...

You can use automations to define individual notifications. If a window is open for a longer period of time, for example, an automation can be used to define that an action is carried out (e.g. sending a message to your end device or visual notification via a smart lamp, etc.).

You will receive a notification if a window is open. You can activate this option underactivate. You can also use automations to define individual notifications. If a window is open for a longer period of time, for example, an automation can be used to define that an action is carried out (e.g. sending a message to your end device or visual notification via a smart lamp, etc.).

Yes, to avoid security gaps, the alarm system actively checks the status of all integrated devices that serve as triggers for intrusion detection in the currently activated alarm profile (Door/window contacts and Motion detectors) when it is armed. If a window is still open, you will be warned via push notification on your smartphone. push notifications must be activated for your alarm system in order to receive the warning.
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If your Bosch Smart Home Door/window contact of the first generation is defective, you will receive a Bosch Smart Home Door/window contact II in white as a replacement product in the event of a guarantee or warranty claim.

The exact scope of delivery of the Bosch Smart Home Door/window contact can be found on the corresponding product page of our webshop. Please follow thisLink.