Help for Eyes indoor camera II

####Meaning of the red LED on the Eyes indoor camera II

The LED indicator of the Eyes indoor camera II informs you about the current operating status of the camera. Here is the most important information:

######Red light

Normal operation indicator: The LED lights up red when the Eyes indoor camera II is in operation.

Clip recording: The LED lights up red when the Eyes indoor camera II is recording a clip.

Livestream: The LED flashes red when a user has started a livestream of the Eyes indoor camera II.

#####Purpose of the red status LED

The red light of the status LED serves to alert people in the room that they are being filmed.

#####Deactivating the red status LED

If you want the camera to be more discreet and the red LED not to light up, you can deactivate this function:

• Go to the camera settings
• Select "More"
• Deactivate the "Status LED" option

This way, the Eyes indoor camera II remains in operation without the red LED lighting up.

####Adjust the power LED of the Bosch Smart Home Eyes indoor camera

Yes, you can dim or completely turn off the power LED of your Bosch Smart Home Eyes indoor camera.

#####Here's how:

Open theSettings in your Bosch Smart Camera App

Go toMore

SelectPower LED

Here you can adjust the brightness of the LED or turn it off completely.

### Supported functions of Alexa with Bosch Smart Home cameras

Our Bosch Smart Home cameras offer the following functions that you can use with Alexa:

Turning the camera on: You can turn your Bosch Smart Home camera on and off using voice commands.

Display live stream: Display the live stream of your Bosch Smart Home camera on video-compatible devices such as Echo Show or Fire TV.

In addition, our Bosch Smart Home outdoor cameras offer this function:

Turn light on and off: Control the light of your Eyes outdoor camera I or II conveniently using voice commands.

With these functions, you can use your Bosch Smart Home camera even more conveniently.

###Using your Bosch Smart Home camera as an intercom

Yes, you can use your Bosch Smart Home camera as an intercom. This applies to the following models:

• 360° indoor camera
• Eyes indoor camera II
• Eyes outdoor camera
• Eyes outdoor camera II

####Two-way communication

With the Bosch Smart Home Camera App, you can use two-way communication. This means that your Bosch Smart Home camera has both a microphone and a speaker. This allows you to speak to people near the camera via the Smart Camera App and hear their responses.

####How it works:

Open the Bosch Smart Home Camera App.

Select the desired camera.

Activate two-way communication.

Now you can communicate directly with people near your camera via the app.

### Position of the LEDs on the Eyes indoor camera II

#### Power LED

Location:In the center of the top of the camera head

Function:Indicates the operating status of the camera

#### Status LED

Location:Outer LED ring on the top of the camera head

Function:Displays various status information of the Eyes indoor camera II

The LEDs help you quickly identify the current state and any issues with the Eyes indoor camera II.

###System requirements for Bosch Smart Home cameras

To ensure that your Bosch Smart Home cameras (Eyes indoor camera II, Eyes outdoor camera II) function optimally, please note the following system requirements:

####General requirements:

Internet speed: min. 6 Mbit downstream / 1 Mbit upstream

Router: A compatible router with 2.4 GHz Wi-Fi frequency band and WPA-2 encryption

Smartphone/Tablet: A smartphone or tablet with iOS or Android operating system.

####Operating systems:

Android: 8.0 and higher

iOS: 14.0 and higher

####Bosch Smart Camera App:

Make sure you have the latest version of the Bosch Smart Home App installed.

####Additional requirements:

Power supply: A suitable power source for the cameras.

You can find the exact system requirements for our Bosch Smart Home cameras here.

### Privacy mode of the Eyes indoor camera II

The privacy mode is a feature of your Eyes indoor camera II that protects your privacy. Here are the key points:

#### What is the privacy mode?

In privacy mode, the camera remains switched on, but the camera head with the lens is retracted.
In this state, the camera cannot detect any movement.

#### How do I activate the privacy mode?

Touch the camera head to activate the privacy mode.

#### How do I deactivate the privacy mode?

Touch the camera head again to return the Eyes indoor camera II to normal mode.

Please note that the privacy mode is designed to protect your privacy by preventing the Eyes indoor camera II from making unwanted recordings.

###Power consumption of the Eyes indoor camera II

In standby mode (head retracted into housing):2.1 watts

In regular operation during the day:2.5 watts

In regular operation at night:3.5 watts

The Eyes indoor camera II has different power consumption values depending on the operating mode. In standby mode, it consumes the least energy, while consumption is highest during night operation.

### Problem: Indoor camera II is blinking yellow

If your Eyes indoor camera II is blinking yellow and you have no access to the device's functions, this could be due to an ongoing firmware update. Here are the steps you can take:

#### Possible cause: Firmware update

Yellow blinking: The status LED blinks yellow when the Eyes indoor camera II is installing a firmware update.

Duration: This process can take up to 1 hour.

##### What you can do:

Wait: Leave the Eyes indoor camera II alone for about 1 hour so that the firmware update can be completed.

Check: After one hour, the yellow blinking should stop.

#### Additional steps if the problem persists:

Restart: Disconnect the Eyes indoor camera II from power and reconnect the device after a few seconds.

Network connection: Make sure your Eyes indoor camera II has a stable connection to the Wi-Fi network.

App update: Check whether the Smart Camera App you are using to update the Eyes indoor camera II is up to date.

If the problem persists, please contact ourCustomer supportfor further assistance.

### Why do I need to activate location data and grant permission in the Smart Camera App to register the Eyes indoor camera II?

To register the Eyes indoor camera II, you must activate location data and grant permission in the Smart Camera App. This is necessary because it allows the Smart Camera App to access your smartphone's Wi-Fi settings.

#### Steps for registration:

Activate location data: Go to your smartphone's settings and activate location services.

Grant permission in the Smart Camera App: Open the Smart Camera App and grant location data permission.

Wi-Fi connection: Your smartphone will now automatically connect to the Wi-Fi network that the Eyes indoor camera II opens during setup.

These steps are required so that the Eyes indoor camera II can be properly set up and connected to your network.

##Reset the Bosch Smart Home Eyes indoor camera II to factory settings

###Step-by-step instructions

####Preparation:

Make sure the Eyes indoor camera II is turned on.

####Perform reset:

Use a suitable object (e.g. a paper clip) to press the reset button on the Eyes indoor camera II.

Hold the button down for at least 8 seconds until the Eyes indoor camera II flashes red.

Release the button. The Eyes indoor camera will now restart.

####Waiting for operational readiness:

It may take some time until the Eyes indoor camera II is ready for operation again.

The Eyes indoor camera II signals its operational readiness by flashing green.

###Important notes

Data loss: When resetting to factory settings, all device settings and recordings on the Eyes indoor camera II will be deleted.

Login credentials: Your login credentials for the Bosch Account in the Smart Camera App will be retained.

###After the reset

#####Remove device in the Smart Camera App:

Open the Bosch Smart Camera App.

Go to the settings of the corresponding Eyes indoor camera II and remove the device.

#####Pair Eyes indoor camera II again:

Add the Eyes indoor camera II again using the usual pairing process.

These steps will help you successfully reset your Bosch Smart Home Eyes indoor camera II to factory settings and reconfigure it.

Please also refer to our reset video in this article for the steps mentioned.
If you have problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the followingLink.

### Using the Bosch Smart Home 360° indoor camera and Eyes indoor camera II outdoors

#### Suitable area of use

TheBosch Smart Home 360° indoor cameraandEyes indoor camera IIare designed exclusively for use in protected indoor spaces.

Suitable locations are residential houses, apartments and rooms with residential-like use.

#### Not suitable for outdoor use

The Bosch Smart Home 360° indoor camera and Eyes indoor camera II arenotdesigned for outdoor use – not even in protected outdoor areas such as covered patios or balconies.

#### Important notes:

Original components:Use only original Bosch Smart Home components.

Disclaimer:Damage resulting from use outside the intended areas of application is excluded from warranty and liability.

Please follow these guidelines to ensure optimal performance and longevity of your Bosch Smart Home cameras.

#### Setup instructions for the Eyes indoor camera II

To ensure that the Intelligent Motion Detection of your Eyes indoor camera II works optimally, please observe the following instructions:

##### Optimal placement

Height: Place the Eyes indoor camera II on a level surface (e.g. table, shelf, refrigerator) at a height of at least 0.8 meters.

Field of view: Choose a location from which the Eyes indoor camera II has an unobstructed view of the possible pathways of people. This helps the Eyes indoor camera II to better detect human movements, such as entering or leaving a room.

##### Additional tips

Stable surface: Make sure that the Eyes indoor camera II is placed on a stable surface to avoid shaking.

Clear view: Ensure that no objects block the view of the Eyes indoor camera II.

With these simple steps, you ensure that your Eyes indoor camera II reliably detects human movements and false alarms are minimized.

###Problem: Indoor camera II is flashing green and cannot be paired

If your indoor camera II is flashing green and you cannot pair it, please follow these steps:

####Possible causes and solutions

Press sensor button

Make sure that you pressed the sensor button on the camera head during installation.

Check whether the camera lights up blue after pressing the sensor button.

Zero-day update

During the first startup, a zero-day update is installed. During this process, the Eyes indoor camera II also flashes green. This process can take up to 1 hour.

Please be patient and wait until the update is complete.

####Summary

Green flashing: Eyes indoor camera II cannot read the QR code or is performing an update.
Sensor button: Make sure that the button was pressed and the Eyes indoor camera II lights up blue.
Update: Wait up to 1 hour until the zero-day update is complete.

If the problem persists, please check your internet connection and make sure that the Eyes indoor camera II is sufficiently powered.

###Troubleshooting: Eyes indoor camera II flashing red and yellow

If your Eyes indoor camera II is flashing red and yellow, it means that the firmware update has failed. Here are some simple steps you can follow to resolve the issue:

####Step 1: Restart the firmware update

First, try restarting the firmware update. This can often solve the problem.

####Step 2: Check your Wi-Fi connection

If the update continues to fail, a weak Wi-Fi signal could be the problem. Here are a few tips to improve your connection:

• Place the Eyes indoor camera II closer to your router.
• Remove possible obstacles between the Eyes indoor camera II and the router.

By following these steps, your Eyes indoor camera II should function normally again. If you continue to experience problems, please do not hesitate to contact us.

### Mounting the Bosch Smart Home Eyes indoor camera II on the ceiling

Yes, the Bosch Smart Home Eyes indoor camera II can generally also be mounted on the ceiling. Thanks to the standard thread on the bottom of the device, flexible positioning is possible.

#### Important notes for ceiling mounting:

The operation and functions of the Smart Camera App are currently not optimized for overhead ceiling mounting. This could affect the use of the Eyes indoor camera II.

Before mounting, check whether the desired position and orientation meet your requirements.

For optimal use, we recommend mounting the Eyes indoor camera II in a position that is fully compatible with the Camera App.

You can install the Bosch Smart Home Eyes indoor camera II in just a few simple steps. All you need is the free Bosch Smart Camera app and the accessories included in the packaging.

Please also refer to the operating / installation instructions at the following linkLink.

### Problems connecting the 360° indoor camera or Eyes indoor camera II

If your 360° indoor camera or Eyes indoor camera II cannot be connected, follow these steps:

#### 1. Check the Wi-Fi connection

Same Wi-Fi network:Make sure your smartphone is on the same Wi-Fi network as your indoor camera.

Signal strength:Check the signal strength at the location where the indoor camera is set up. The Wi-Fi symbol on your smartphone should show at least two out of three bars.

#### 2. Understanding indoor camera status lights

Flashing green and red (360° indoor camera):After QR code recognition, the 360° indoor camera could not log into the Wi-Fi network. Check the Wi-Fi password and try again.

Flashing green and red (Eyes indoor camera II):After direct Wi-Fi connection with your smartphone, the Eyes indoor camera II could not log into the Wi-Fi network. Check the Wi-Fi password and try again.

Flashing red and blue:The indoor camera could not establish a connection to the Bosch Cloud.

#### 3. Additional steps

Wi-Fi password:Make sure the Wi-Fi password entered is correct.

Retry:Restart the connection process if the indoor camera still cannot be connected.

These steps should help you successfully connect your 360° indoor camera or Eyes indoor camera II.

### Your Eyes indoor camera II and Eyes outdoor camera II do not support 5GHz Wi-Fi for the following reasons:

#####Range and stability:

The 2.4 GHz Wi-Fi offers a greater range than 5GHz Wi-Fi. This ensures a more stable image transmission, which is especially important for security cameras.

#####Application area:

5GHz Wi-Fi is mainly used for transmitting very large amounts of data over short distances. This is not necessary for HD security cameras, as the data volumes are manageable and a greater range is more important.

By using 2.4 GHz Wi-Fi, you can ensure that your Eyes indoor camera II works reliably even in more distant areas of your home or property and that you always have a clear picture.

### Bosch Smart Home Eyes indoor camera II flashing red/blue

If your Bosch Smart Home Eyes indoor camera II is flashing alternately red and blue during operation, this could indicate a problem with the connection to the Bosch Cloud. Here are the possible causes and steps you can take:

#### Possible cause: Maintenance work

Reason:The flashing may indicate that our camera backend is currently offline, possibly due to maintenance work.

Solution: Please wait until the maintenance work is completed. In the meantime, leave the Eyes indoor camera II untouched.

#### Further steps

If the problem persists after the maintenance work, please check the following:

Internet connection:Make sure your internet connection is stable.

Restart: Restart the Eyes indoor camera II by briefly disconnecting the device from the power supply and then reconnecting it.

If the problem persists, please contact our

Customer Support

for further assistance.

### Problem: Loss of internet connection with the Bosch Smart Home Eyes Indoor Camera II

It is important to know that your Bosch Smart Home Eyes Indoor Camera II responds to events and records clips as long as a stable internet connection exists.

If the internet connection is temporarily interrupted, there are some important points to consider:

#### What happens during an internet outage?

Event data and clips: During a temporary loss of internet connection, your Bosch Smart Home Eyes Indoor Camera II does not capture event data or clips.

Access to recordings: While the internet connection is unavailable, you cannot access clips that have already been recorded and stored in the Bosch Cloud.

#### What happens when the internet connection is restored?

Once your internet connection is restored, everything works as usual again.

Access to recordings:You can access your previously recorded clips again.

Event data and clips: Your Bosch Smart Home Eyes Indoor Camera II responds to events again and records clips.

Please remember that a stable internet connection is essential for optimal use of your Bosch Smart Home Eyes Indoor Camera II.

### Troubleshooting: Eyes indoor camera II flashes alternately red and green and cannot be connected

If your Eyes indoor camera II cannot establish a connection to your WLAN during commissioning, the status LED flashes alternately red and green. Here are some steps you should check:

#### Check the WLAN connection

Network key: Make sure that the correct network key was entered during the installation process.

Correct WLAN network: Make sure that your smartphone is on the same WLAN network that the Eyes indoor camera II is to be connected to. During this step, make sure that you are connected to your router via a 2.4 GHz connection with your smartphone. Check the "WLAN name (SSID)" in the "Add camera" step.

#### Check router settings

Allow new connections: Make sure that your router allows new connections. To do this, check the MAC address filter in your router.

Signal strength: Check whether the WLAN signal strength at the location of the Eyes indoor camera II is sufficient. If necessary, use a repeater to boost the signal.

Security settings:Make sure that WPA2 is enabled in your router's security settings.

Note: The encryption standard can also be set to WPA2/WPA3 after successful setup of the Eyes indoor camera II.

Protected Management Frames: Make sure that Protected Management Frames (PMF) are disabled or set to optional.

#### Additional steps

Restart: If you have checked these points and the Eyes indoor camera II still does not work, it might be helpful to restart the router and the Eyes indoor camera II.

Reset: If necessary, reset the Eyes indoor camera II to factory settings.

#### Further information on setting up the Eyes indoor camera II

Please also refer to our installation video on our Bosch Smart Home YouTube channel at the followingLink.

By following these steps, you can ensure that your Bosch Smart Home Eyes indoor camera II is successfully connected to your WLAN.

If you would like further assistance with setting up your Bosch Smart Home Eyes indoor camera II, please feel free to contact our

Customer Support

.

### Problem: Bosch Smart Home Eyes indoor camera II is flashing red/blue and cannot be connected

If your Eyes indoor camera II is flashing red/blue, it means it cannot establish a connection to our servers. Please check the following points:

#### 1. Wi-Fi Communication

Check the security settings of your router: Make sure that your Wi-Fi devices are allowed to communicate with each other within your network.

#### 2. Availability of IP Addresses

Free IP addresses: Check whether free IP addresses are available in your router.

Note for FritzBox users: Delete all unused connections via the web interface of your FritzBox.

#### 3. Security Software on Your Smartphone

Disable security or anti-virus software: During the installation of the Eyes indoor camera II, you should disable any security or anti-virus software on your smartphone.

#### 4. DS-Lite Connection

Problems with DS-Lite: If you have a DS-Lite connection, connection problems may occur. Contact your internet provider and ask about switching to dual-stack.

By checking and adjusting these points, your Bosch Smart Home Eyes indoor camera II should be able to connect successfully.

#### 5. Connection via a Mobile Hotspot

If the described verification steps do not achieve the desired success, connect the Bosch Smart Home Eyes indoor camera II via a mobile hotspot as a test.

For this procedure, you need two mobile devices and the Bosch Smart Home Eyes indoor camera II must be reset to factory settings and flashing green.

Then proceed as follows:

Prepare mobile device 1:

Disable the Wi-Fi connection.

Turn on mobile data.

Activate the mobile hotspot.

Connect mobile device 2:

Connect mobile device 2 to the Wi-Fi hotspot of mobile device 1.

Open the Bosch Smart Camera app on mobile device 2.

Start the installation process of the Eyes indoor camera II.

Firmware update and network change:

After installation and firmware update, you can connect the Eyes indoor camera II to your desired Wi-Fi network.

#### Perform Wi-Fi Change

Select camera:

Open the Bosch Smart Camera app.

Select the Bosch Smart Home Eyes indoor camera II.

Open settings:

Press the camera settings icon in the upper right corner of the Bosch Smart Camera app.

Change network:

Select "More" and then the displayed network.

Use the "Change Wi-Fi" button to switch networks.

If commissioning of the Bosch Smart Home Eyes indoor camera II is still not possible, please contact our

Customer Support

for further support.

Our cameras use port 443 and 1757.

To change the Wi-Fi, go to "More" >> "Your own Wi-Fi" in the camera settings and tap the "Change Wi-Fi" button. Then follow the steps in the wizard to change the Wi-Fi.

###Optimizing Motion Detection with the Sensitivity Setting

With the sensitivity setting of the Eyes indoor camera II, you can improve intelligent motion detection. Here are some tips on how to optimally adjust the sensitivity:

High sensitivity:
Also detects human movements behind glass panes.
May lead to false alarms under certain lighting conditions and camera perspectives.

Lower sensitivity:
Reduces the likelihood of false alarms. Not all movements may be detected, especially behind glass panes.

###Recommendations

Test different settings: Try different sensitivity levels to find the best balance between detection and false alarms.

Consider the environment: Pay attention to lighting conditions and camera position, as these factors can affect detection.

With these adjustments, you can optimally use your camera's motion detection.

###Night vision capabilities of the Eyes indoor camera II and the Eyes outdoor camera

####Eyes indoor camera II

Night vision: Yes, the Eyes indoor camera II can also record at night.

Technology: It uses an infrared light.

Range: The detection range in the dark is approximately 8 meters.

####Eyes outdoor camera

Night vision: Yes, the Eyes outdoor camera can also record at night.

Technology: It is equipped with a built-in front light.

Special feature: This front light even enables color recordings at night.

Both Bosch Smart Home cameras are therefore ideally suited for surveillance in the dark.

###Motion zones with the Eyes indoor camera II

With the Eyes indoor camera II, you can set up motion zones to define which movements should trigger clip recording.

You have two options:

Capture all movements: In this setting, every movement within the defined zone is recorded, regardless of whether it is a person, animal, or object.

Capture only people movements: In this setting, clip recording is only triggered by movements of people. Other movements, such as those of animals or objects, are ignored.

These settings help you limit recordings to relevant events and avoid unnecessary notifications.

###Event Settings in the Smart Camera App

To find the settings for events such as motion, motion zones, and intelligent motion detection in the Smart Camera app, follow these steps:

Make sure that the Eyes indoor camera II is not in Privacy Mode:

The camera head must be extended in order for you to make the settings.

Open the Smart Camera app:

Launch the Smart Camera app on your smartphone and select the Eyes indoor camera II you want to customize.

Navigate to the settings:

Tap the menu icon or the gear icon to access the settings.

Go to "Events":

In the settings menu, select "Events".

Configure the motion settings:

Under "Events" you will find options such as "Motion on", "Motion zones", and "Intelligent motion detection".

Adjust these settings according to your needs.

With these settings, you can determine what type of motion your Eyes indoor camera II captures.

### Settings of the Eyes indoor camera II for motion and person detection

Your Eyes indoor camera II allows you to determine which type of movements should trigger a clip recording.

#### Steps to adjust the detection settings:

Select your Eyes indoor camera II in the Smart Camera App.

Go to"Settings"in the Smart Camera App.

Select the menu item"Events".

Select the desired detection option:

All movements: Enable this option if the Eyes indoor camera II should react to all detected movements and record video clips.

People: Select this option if the Eyes indoor camera II should only record video clips when people are detected in the image.

Restrict detection to motion zones (optional):

You can restrict detection to specific zones in the field of view of the Eyes indoor camera II. This helps to avoid unnecessary recordings and focus on relevant areas.

These settings help you to optimally adapt the functionality of your Eyes indoor camera II to your needs.

###Setting up motion zones in the Smart Camera app

With the Smart Camera app, you can set up motion zones to specifically monitor certain areas. Here's how:

Open the app: Launch the Smart Camera app on your mobile device.

Go to Settings:Tap the menu icon and select "Settings".

Select Events: Under Settings, you will find the "Events" option. Tap on it.

Add motion zones: Select "Add motion zones". Here you can create your zones individually.

#####Configure motion zones:

Draw the areas you want to monitor.

Decide whether the Eyes indoor camera II should detect all motion or only people within these zones.

####Tips:

Precise zones: Draw the zones precisely to avoid false alarms.

Test: After setting up, check whether the zones are working as desired.

With these steps, you can set up your motion zones easily and effectively.

### Triggers for clips and alarms with the Eyes indoor camera II

The Eyes indoor camera II records video clips when certain events are detected. You have the option to specify in the camera settings of the Smart Camera App under the menu item "Events" which activities should be detected and recorded.

Here are your options:

##### Motion

All motion: The Eyes indoor camera II records every detected motion.

Motion by people: The Eyes indoor camera II only records motion caused by people.

##### Sounds

Volume: You can specify that sounds above a certain volume serve as a trigger.

##### Integration into the Bosch Smart Home System

System alarms: If your Eyes indoor camera II is integrated into the Bosch Smart Home System, system alarms can also lead to clip recordings.

This provides you with an additional layer of security and ensures that you are always informed about what is happening in your home.

### Detection of movements through glass panes

At the two highest levels of the sensitivity slider, the camera can detect human movements even through glass panes.

**Sensitivity levels**: Set the slider to one of the two highest levels.

**Infrared sensor**: The additional infrared sensor in the lower area of the Eyes indoor camera II is not used as a second factor for the detection of movements in this mode.

This way you can ensure that the Eyes indoor camera II reliably detects movements even through glass.

###Intelligent motion detection of the Eyes indoor camera II

The Eyes indoor camera II features intelligent motion detection that is specifically designed to distinguish people from other movements. This function helps reduce false alarms and avoid unnecessary video recordings that could be triggered by pets, for example.

####Main functions:

Detection of people: The Eyes indoor camera II is optimized to detect movements of people moving in a room, entering or leaving it.

Reduction of false alarms: By distinguishing between human movements and other movements, false alarms are minimized.

Avoidance of irrelevant recordings: The camera only records relevant clips, saving storage space and time.

####Settings:

To use the intelligent motion detection, you can make the corresponding settings in the Smart Camera app. Make sure the function is activated and adjust the sensitivity as needed.

This intelligent function ensures that you are only notified when it really matters and helps you monitor your rooms efficiently.

### Tips for Reliable Intelligent Motion Detection

To ensure your Eyes indoor camera II reliably detects human movement, please note the following:

- **Duration of Movement:** A human movement should be visible in the frame for at least 3 seconds.

- **Movement Speed and Distance:** Slow movements or movements at a distance of more than 6 meters can affect detection quality.

- **Camera Height:** The higher the camera is mounted, the better and faster it can detect human movement.

- **Direction of Movement:** Movements across the camera's field of view are detected more easily.

- **Unobstructed View:** Ensure that the camera's detection area is not obstructed by furniture or plants.

- **Light Exposure:** Avoid direct light shining into the camera lens, as this can interfere with detection.

Follow these tips to optimize the performance of your motion detection.

### Motion zones

Motion zones allow you to select specific areas of the image that you want to keep a particularly close eye on.

#### Features:

- **Select areas:** Motion zones allow you to select specific areas in the image that you want to keep a particularly close eye on.

- **Detection options:** For each motion zone, you can specify whether all movements or only movements of people should be detected.

By using motion zones, you can increase the efficiency of your Eyes indoor camera II and minimize false alarms

###False Alarm with Intelligent Motion Detection (Eyes indoor camera II)

The Intelligent Motion Detection of your Eyes indoor camera II is designed to detect human movements. However, false alarms can occur in certain situations. Here are the most important points you should consider:

####Optimal Placement of the Eyes indoor camera II

Installation location: Position the Eyes indoor camera II so that it has possible walking paths of people in its field of view.

Motion detection: The algorithm is optimized for detecting upright walking adults.

####Possible Causes for a False Alarm

Partially obscured people: People who are partially obscured are not always recognized as human movements.

Motionless people: People who are not moving may not be detected.

Unusual positions: People in unusual positions (e.g. bent over) may also not always be correctly detected.

Brief visibility: If human movements are only briefly in the field of view of the Eyes indoor camera II, this can affect detection.

Lighting conditions: Poor lighting conditions, such as backlighting, can make detection more difficult.

Animals: In rare cases, animals, depending on perspective and lighting conditions, can be interpreted as humans.

By considering these factors, you can improve the accuracy of motion detection and reduce the number of false alarms.

### Siren of the Eyes Indoor Camera II

#### What is the siren?

The Eyes Indoor Camera II is equipped with a built-in siren. This siren serves to trigger a loud warning sound in the event of an alarm to alert you to a potential danger.

#### How loud is the siren?

The siren in the Eyes Indoor Camera II can reach a volume of over 75 decibels (dB). This is loud enough to alert you even in another room.

#### When does the siren sound?

Automatic alarms:The siren sounds automatically when the Eyes Indoor Camera II triggers an alarm.

Manual activation:You can also activate the siren manually via the siren button in the Smart Camera App.

Pre-alarm:If the pre-alarm is activated in the alarm settings of the Smart Camera App, a quieter warning sound will sound before the actual alarm. This gives you the opportunity to check the alarm before full volume is reached.

These features help make your home safer by alerting you and others to potential dangers.

#### Notifications for an alarm from the Eyes indoor camera II

When an alarm is triggered by your Eyes indoor camera II, you will receive notifications on your smartphone. Here are the key points:

Push notifications: You will receive push notifications on your smartphone, provided they are enabled.

Pre-alarm: If the pre-alarm is activated, you will also receive a notification for this.

Actual alarm: In the event of an actual alarm, you will also be notified.

Make sure that push notifications are enabled in the settings of your Smart Camera app so that you don't miss any important alarms.

###Automatic alarm deactivation

####Main alarm of the Bosch Smart Home camera

Duration: The main alarm of your Bosch Smart Home camera is automatically muted after 180 seconds (3 minutes).

Status LED and siren: After this time, the status LED and the siren turn off.

Alarm function: The alarm function remains active.

####Next activity

Detection: As soon as the Bosch Smart Home camera detects a new activity, the alarm is immediately reactivated.

Alarm: The alarm is triggered without delay and without pre-alarm, including siren and flashing LED.

This way, your home stays safe at all times without you having to worry about manually turning off the alarm.

### Automatic Alarm for the Eyes indoor camera II

#### What is the "Automatic Alarm"?

The "Automatic Alarm" is a feature of your Eyes indoor camera II that notifies you when activity is detected. Here are the key points:

1. Activation:This feature must first be turned on. Without activation, no alarm will be triggered when activities are detected.

2. Alarm and LED flashing:If the feature is turned on and the Eyes indoor camera II detects activity, an alarm sound will be emitted directly from the Eyes indoor camera II and the LED will flash red.

#### How do I configure the "Automatic Alarm"?

You can easily customize the "Automatic Alarm" of your Eyes indoor camera II in the settings of the Bosch Smart Camera App:

Open theSettings of your Bosch Smart Home Eyes indoor camera II.

Go to "Automatic Alarms".

Adjust the settings according to your preferences.

This feature helps you to immediately become aware of activities and increase your security.

### Alarm on the Eyes indoor camera II

When your Eyes indoor camera II triggers an acoustic alarm, the following happens:

Alarm sound: A loud alarm sound is emitted.

LED ring: The LED ring of the Eyes indoor camera II flashes red.

App notification:You will receive a notification in the Smart Camera app.

Push notification:If you have enabled push notifications, you will additionally receive a push notification on your mobile device.

These measures serve to immediately inform you about possible activities in your home.

### Using Motion Zones of the Eyes Indoor Camera II

To minimize false alarms with the Eyes indoor camera II, you can set up motion zones.
This feature helps you exclude certain image areas from motion detection.
This way, you avoid unwanted clip recordings caused by movements or people in these areas.

#### Steps to Set Up Motion Zones:

Open the camera settings:

Go to the Smart Camera App where you manage your Eyes indoor camera II.

Select motion zones:

Navigate to the motion zone settings. You can find these in the Camera App under the menu item "Events" -> "Motion" -> "Define detection areas".

Define motion zones:

Draw the areas in the camera image that should be included in motion detection. Outside these areas, disruptive factors such as screens, windows, or mirrors will be excluded.

Save the settings:

Confirm your selection and save the changes.

#### Tips for Avoiding False Alarms:

Screens and mirrors:

Exclude areas where screens or mirrors are visible, as these often reflect movements.

Windows:

Avoid detection in areas showing windows to exclude movements outside the house.

By strategically using motion zones, you can limit detection to relevant areas and thus reduce the number of false alarms.