Help with the Radio stick

For technical reasons, the maximum number of devices using the proprietary radio protocol (radio frequency 868 MHz) is limited to 100 devices.

"No, in this case the Bosch Smart Home Radio stick (868 MHz) is not necessary.

The Bosch Smart Home Radio stick (868 MHz) supports the radio protocol 868 MHz - this is natively supported by the first generation Smart Home Controller"

yes, additionally the Bosch Smart Home controller radio stick (868 MHz) is necessary to use products with the 868 MHz radio standard

The Smart Home controller II no longer supports the 868 MHz radio protocol.

Products that use the proprietary protocol (868 MHz) require the radio stick (868 compatibility check can be found here.

https://www.bosch-smarthome.com/compatibility-controller-2

The radio stick (868 MHz) is exclusively available for purchase by existing customers.

Further details can be found

here

If you own a first generation Smart Home Controller and have not yet purchased a Radio stick (868 MHz), you can order a radio stick.

Only one radio stick can be purchased per first-generation Bosch Smart Home controller. The entry of the associated MAC address and the key of your Bosch Smart Home Controller I is only possible once.

When using another Bosch Smart Home Controller I, you can purchase an additional radio stick in the Bosch Smart Home e-shop. Have the MAC address and key ready for this device as well.

Log in to your customer account at www.bosch-smarthome.com.

You will need your Bosch SingleKey ID for this.

If you do not yet have access, you can easily register as a new user.

Select "Problem with order or item" in your profile

Select the option:

"I have a Bosch Smart Home Controller and would like to switch to a Bosch Smart Home Controller II"

The following process will guide you through the purchase

yes, this is possible.

Detailed descriptions can be found in the FAQs of the Smart Home controller II.

### Important Information about the Smart Home controller II

The Smart Home controller II no longer supports the 868 MHz radio protocol.

#### What does this mean for you?

- **Products with 868 MHz protocol**: If you use products that utilize the proprietary 868 MHz protocol, you will need a special radio stick.

- **Radio stick (868 MHz)**: This radio stick is only available for existing customers.

#### Further Information

- **Compatibility Check**: Check the compatibility of your system [here](https://www.bosch-smarthome.com/compatibility-controller-2).

- **Additional Details**: Further information can be found

here