Yale Linus® Smart Lock help

To connect the Yale Linus® Smart Lock to the Bosch Smart Home System, proceed as follows:

1. Set up Yale Linus® Smart Lock
2. Add Yale Connect Wi-Fi Bridge
3. Open Bosch Smart Home App
4. Navigate to the following points: "Devices" >> "Add device" >> "Smart door lock"
5. Follow the instructions in the Bosch Smart Home App.

To install the Yale Linus® Smart Lock, please follow the instructions on the Yale website: Installation Support

1.If you have set up your Yale Linus® Smart Lock and added the Yale Connect Wi-Fi Bridge, please update the software of your Bosch Smart Home Controller to the current version10.15. As soon as the update is ready for installation, you will receive a notification in the Smart Home App. You can find the current software version under "More" -> "System" -> "Smart Home Controller".

2.Make sure that you have installed the current version of the Bosch Smart Home App with version10.15 installed. The new version has been available for download since 06/02/2023. You can view the current software version under "More" -> "System" -> "App".

3.In the Smart Home App, navigate to "More" -> "Partners" -> "Smart Door Locks" and connect your Yale account with the Bosch Smart Home System.

4.Via "More" -> "Devices" and "Add Device" you can integrate your Smart Door Lock into the Smart Home System. Follow the instructions in the Bosch Smart Home App.

Yale Smart Locks that have been previously used must be reset to factory settings before they can be set up by a new owner. If you want to set up a used device that was not reset to factory settings before you acquired it, Yale must first obtain permission from the previous owner before you can successfully reset the device.

It can take up to 30 days for the previous owner to respond to your request. If you purchased the lock directly from another person or a third-party vendor, you can contact them and ask them to reset the device to speed up the process. Once the device has been reset to factory settings, you will receive a notification and can proceed with setting up the device.

If you purchased the device from a retailer as a new device, contact them to arrange an exchange.

To use the Yale Linus® Smart Lock with the "Access Control" service, you need a Bosch Smart Home Outdoor Camera in addition to the Bosch Smart Home System, which is installed next to the Yale Linus® Smart Lock. As soon as the Bosch Smart Home Outdoor Camera detects movement, you will be notified via your smartphone. When you click on the notification, you will see the live stream directly in your Bosch Smart Home App. You have the option to talk to the visitor and see them. With the unlock button, you can now open the door for your visitor. Please note that some of the listed features may not be available at the launch of the Yale Linus® Smart Lock in the Bosch Smart Home System.

Using the Bosch Smart Home Twist or the Bosch Smart Home Universal Switch (Flex) as well as the Universal Switch II, you have the option to lock the Yale Linus® Smart Lock even without your smartphone.

Unlocking the Yale Linus® Smart Lock is not possible for security reasons.

By integrating your Yale Linus Smart Lock into your Bosch Smart Home system, the alarm system can be automatically deactivated and activated: As soon as the door is locked, the Yale Linus® Smart Lock sends a message to your Bosch Smart Home Controller. This then automatically activates the Bosch Smart Home alarm system. The same applies, of course, when you unlock the Yale Linus® Smart Lock. The alarm system is then automatically deactivated.

To make these settings, you must connect the Yale Linus® Smart Lock to the Bosch Smart Home alarm system in the automations (under "Scenarios"). This means that you create the Yale Linus® Smart Lock as an "If" function. For example, "IF Yale Linus® Smart Lock is locked" "THEN activate alarm system".

Please note that some of the listed functions may not be available at the launch of the Yale Linus® Smart Lock in the Bosch Smart Home system.

With the integration of the Yale Linus® Smart Lock into your Bosch Smart Home System, you will never forget to lock your house door again. Using an automation in the Bosch Smart Home App, you can lock the Yale Linus® Smart Lock depending on the time of day. Please note that some of the listed features may not be available at the launch of the Yale Linus® Smart Lock in the Bosch Smart Home System.

Retracting the latch only works on doors that have a knob on the outside of the door. Doors that have a handle on the outside are excluded from this function. Check in the Yale HOME app whether the lock was configured with a handle. If so, this must be changed in the Yale HOME app. Reset the lock to factory settings, delete it from the Bosch Smart Home app, then pair it again, configure it according to the desired settings and reconnect it to the Bosch Smart Home app.

The response time of your Bosch Smart Home system may be too long. The system needs a certain amount of time to deactivate the alarm system when the lock has been unlocked. The response time varies from system to system and depends, among other things, on how many products you have integrated into the Bosch Smart Home system.

A possible solution could be: Increase the deactivation time in the respective alarm profile in the alarm system. Another option may be that you have activated the auto-lock settings in the Yale HOME app. This causes the lock to automatically lock again repeatedly. You can adjust this via the Yale HOME app.

You can also find a solution in the Bosch Smart Home app. Under automations, when activating the alarm system, deselect the lock type "Auto-Lock" for the trigger "when lock is locked". This means that the alarm system will not be activated when the lock is locked via auto-lock.

Please note that some of the listed functions may not be available at the launch of the Yale Linus® Smart Lock in the Bosch Smart Home system.

There is no upper limit on Yale Linus® Smart Locks. However, please note that you need a Yale Connect Wi-Fi Bridge for each Yale Linus® Smart Lock.

The Bosch Smart Home outdoor camera may have interpreted shadows as movement. Changing the sensitivity setting in the Smart Camera App can help:

For security reasons, the "unlock" function is not offered as an action for scenarios & automations. If a knob is mounted on the outside of the door, the lock is calibrated so that the latch is retracted when unlocking and the door springs open. If the door is stiff, under tension, or pushed open by a draft, the lock can no longer be locked.

Applies to automations, but also to scenarios, since scenarios can also be integrated as actions in automations.

Regardless of where you purchased the Yale Linus® Smart Lock, you may contact Yale directly for damage settlement. You can reach the Yale Service Team in Germany, Austria and Switzerland at 0049 30 83798423.

Alternatively, send your inquiry via the contact form. Further information on how to reach Yale Support at: https://yalehome.de/support/kontakt

Please note:Defective products that were purchased in our online shop will also be replaced by the Yale Service Team.

To configure the Yale Linus® Smart Lock, you need the free Yale HOME app for iOS or Android. To operate the Yale Linus® Smart Lock with the Bosch Smart Home system, you need the free Bosch Smart Home app.

Follow these steps to reset your lock to factory settings:

1. Open the Yale HOME app on your smartphone.
2. Navigate to the circle screen of the corresponding lock. This screen shows whether your door is locked or unlocked.
3. Open the "Settings" menu (gear icon).
4. Select the device you want to reset.
5. Scroll to the "Reset to Factory Settings" setting.
6. Select "Reset Lock".

By following these steps, you should have successfully reset your lock to factory settings.

If you are not connected via Bluetooth when attempting to reset the device to factory settings, you will receive the notification "Problems connecting to the lock". If possible, reset the device to factory settings the next time you are within Bluetooth range. If you have moved and therefore cannot reset the device to factory settings via Bluetooth, select "Reset Anyway" when the corresponding prompt appears.

Due to a change by our partner Yale, the interface between Yale and our Bosch Smart Home System must first be re-integrated. In order to operate your Yale Linus® Smart Lock in the Bosch Smart Home System again, please follow these steps.

1.First install the Yale HOME App and perform the migration as described by our partner Yale. You can find the instructions atYale Access to Yale Home | Product Support | Yale Homeas well as further information in the FAQs:FAQ for Yale Home App | Yale Home

2.After completing the Yale HOME migration, please check whether you can operate your Yale Linus® Smart Lock via Wi-Fi with the Yale HOME App.If Bluetooth connection is active, please temporarily turn off Bluetooth.

3.Update the software of your Bosch Smart Home Controller to version10.15. As soon as the update is ready for installation, you will receive a notification in the Smart Home App. You can find the current software version under "More" -> "System" -> "Smart Home Controller".

4.Make sure you have installed the current version of the Bosch Smart Home App with version10.15. The new version has been available for download since 06/02/2023. You can view the current software version under "More" -> "System" -> "App".

5.In the Smart Home App, navigate to "More" -> "Partners" -> "Smart Door Locks" and reconnect your Yale account with the Bosch Smart Home System.

6.Via "More" -> "Devices" and "Add Device" you can integrate your Smart Door Lock into the Smart Home System (if not already done). Follow the instructions in the Bosch Smart Home App.

Important note:

If your Yale Linus® Smart Lock is not reachable or cannot be operated via the Smart Home App, perform one of the following steps:

- Restart the Bosch Smart Home Controller

- Disconnect the link with the Yale account. Please wait up to one hour before reconnecting your Yale account with the Bosch Smart Home System.

- Remove the Yale Linus® Smart Lock from device management and add it again. In this case, all scenarios and automations in which the smart door lock was integrated must be reconfigured.

With the Yale Linus® Smart Lock, you have the option to open the door for friends and acquaintances from anywhere. Furthermore, you have the option to set up guest access. This can be set up permanently, temporarily, or recurring.
Please note that you need a Yale Connect Wi-Fi Bridge for remote access.

Integrating the Yale Linus® Smart Lock into the Bosch Smart Home System enables the integration of the Smart Lock into services, scenarios, and automations.

For example, you have the option to activate the Bosch Smart Home alarm system depending on the status (open/closed) of the Smart Lock. Furthermore, you have the option to integrate the Smart Lock into automations, for example to lock it depending on the time of day. Additionally, you can lock or unlock the Yale Linus® Smart Lock directly via the Bosch Smart Home App.

The Yale Linus® Door Lock itself communicates with your smartphone via Bluetooth 4.2.

The devices communicate on your 2.4GHz WiFi band if you use the Yale Connect Wi-Fi Bridge to communicate with your lock remotely, for example.

With the Yale Linus® Smart Lock, you have the ability to check remotely whether your door is open or closed.
Please note that you need a Yale Connect Wi-Fi Bridge for remote access.

You can find additional questions and answers about your Linus® Smart Lock here: FAQ

The Bosch Yale Smart Lock Bundle includes the Yale Linus® Smart Lock as well as the Yale Connect Wi-Fi Bridge.

To test the compatibility of your door cylinder, follow the instructions on the Yale website at the following link:Compatibility Checker
Please test the requirements before purchasing your Yale Linus® Smart Lock.

In addition to integration into the Bosch Smart Home System, you have the option to connect the Yale Linus® Smart Lock to Apple HomeKit, Google Assistant, or Amazon Alexa.

The Yale Linus® Smart Lock has a width of 58mm, a depth of 58mm and a length of 150mm. The weight of the lock is 623g including batteries.

If you have technical problems with your Yale Linus® Smart Lock or questions about using the Yale HOME App, please contact the Yale Service Team. You can reach them in Germany, Austria and Switzerland at 0049 30 83798423 or via the following contact form:
Yale Support DACH

The Yale Connect Wi-Fi Bridge is 60mm wide, 60mm deep and 60mm long. It weighs 87g.