Motion Detector help
Questions about your Motion Detector?
Questions about your Motion Detector? You can find installation videos, instructions and answers to frequently asked questions here.
The most frequently asked questions about the motion detector
Motion Detector - Installation
Why do I need the built-in spirit level?
The built-in spirit level ensures that the motion detector is always correctly aligned and hangs straight on the wall, especially when screw mounting.
Which adhesive tape is suitable for mounting the Bosch Smart Home motion sensor?
Only the supplied adhesive tape is suitable for mounting and installing the motion sensor. In principle, other adhesive tapes are also possible. However, we cannot assume any warranty for these.
Why is only one battery included (motion detector)?
In normal operation a battery provides a battery life of approx. 5 years. To extend this, you can optionally insert another battery.
My lamp, which is in the adapter plug, cannot be switched on?
Please check whether under "Administration" -> "Devices"-> "Adapter plug" the check mark "Lamp connected" is set for the corresponding device. This setting treats the adapter plug like a luminaire and integrates it into the "Movement light" and "Presence simulation" services. You can also control the adapter plug under your "Favourites" using the "Room light" tile together with other luminaires in the room.
I'm afraid I'll mess up the motion detector if I pierce the holes. Can I break something?
Even though it may not appear so at first glance, the material at the breakthrough points is designed to be pierced with little force. Don't worry, you can't break anything here.
How do I install the Bosch Smart Home motion detector?
The Bosch Smart Home motion detector can be installed in just a few simple steps. All you need is the Bosch Smart Home App, the accessories included in the package, and possibly a drill and screwdriver. After starting the Bosch Smart Home App, it guides you through the individual installation steps. Please also see our installation video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following . Please also note the operating / installation instructions under the following
How can I reset my motion detector to the factory settings?
To perform a reset on your device, please proceed as follows: 1. First remove the battery compartment. 2. When you then reinsert the battery compartment, keep the contact switch ("Mode" button) on the inside of the device pressed. 3. As soon as the LED flashes quickly in orange, release the button briefly. 4. Press the "Mode" button again until the LED lights up green briefly. The unit will then restart. Please note that it may take a few seconds until the motion detector is ready for operation again. Please also see our reset video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following .
Where do I mount the Smart Home motion sensor in the best case?
Mount your Smart Home motion detector optimally at a height of 2.20 m to 2.70 m - in a place where it is likely to pass through. Make sure that there are no fans, radiators or windows in the monitored area. You can mount the Bosch Smart Home Motion Sensor on a wall or in a corner. Depending on the surface, this can be done with screw or adhesive mounting. Installation on a shelf is not recommended. If it is, then the motion sensor should also be placed at a height of 2.20m-2.70m. Please also follow the detailed instructions during the installation process in the app and the information in the .
How can I mount the Bosch Smart Home motion detector?
You can mount the Bosch Smart Home Motion Sensor on a wall or in a corner. Depending on the surface, this can be done with screw or adhesive mounting. It is not recommended to place it on a shelf, but if you do, the motion sensor should be placed at a height of 2.20m-2.70m. Please also see our installation video in this article and the corresponding . If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following . Please also follow the detailed instructions during the installation process in the app and the information in the .
My motion detector can not be integrated. What can I do?
Make sure that the motion detector is within range of your smart home controller. During installation, you can check the connection quality at your desired installation location in the app. If there are still problems with the integration, please carry out the following steps if necessary: 1. check in the settings of the app to see if the version is up to date. If not: Please update the version to the latest version. 2. perform the installation again. To do this, please check whether the device is available under the menu item "Devices", remove it if necessary. 3. carry out a reset before reinstalling. To do this, press and hold the motion sensor's mode button when reinserting the battery compartment until the motion sensor LED flashes orange. Briefly release and press the button again until the LED lights up green. Then wait briefly and follow the instructions for connecting again. 4. Please check that the batteries are inserted correctly. Please also see our reset video in this article. If you have problems viewing the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the following
- 1 motion detector
- 1 lithium-ion long-life battery
- Fixing materials for screw and adhesive mounting
- 1 installation instructions
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities. You can return used batteries of models that we stock or have stocked in our product line to our shipping warehouse (Bosch Thermotechnik GmbH, Spare parts logistics, Justus-Kilian-Strasse 1, D-35457 Lollar) at no charge.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass<br> Cd = Battery contains more than 0.002 percent cadmium by mass<br> Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.