360° Indoor Camera help

### Installing the Bosch Smart Home 360° indoor camera

#### What you need:

• Bosch Smart Home 360° indoor camera
• Free Bosch Smart Camera App
• Accessories from the packaging

#### Step-by-step instructions:

Preparation:

Download the Bosch Smart Camera App from the Apple App Store or Google Play Store.

Make sure your smartphone is connected to the Wi-Fi network that the 360° indoor camera should also be connected to.

Connect 360° indoor camera:

Connect the 360° indoor camera to the power supply.

Wait until the 360° indoor camera has started up and the LED indicator is flashing.

Set up Smart Camera App:

Open the Bosch Smart Camera App.

Create an account or sign in with your existing credentials (SingleKey ID).

Follow the further instructions in the Smart Camera App to add the 360° indoor camera.

Position 360° indoor camera:

Place the 360° indoor camera in a suitable location in your home.

Make sure the 360° indoor camera has a good view of the desired area.

#### Tips:

Make sure the 360° indoor camera is not blocked by obstacles.

Test the 360° indoor camera after installation to ensure it is working properly.

#### Additional resources:

Installation video: Watch our installation video in this article.

YouTube Channel:If you experience problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube Channel at the followingLink.

Operating instructions: Read the detailed operating and installation instructions at the followingLink.

Good luck installing your Bosch Smart Home 360° indoor camera!

### Reset of the Bosch Smart Home 360° indoor camera

#### Step-by-step instructions

Preparation:

Take a pointed object, e.g. a paper clip.

Make sure that the 360° indoor camera is powered during the reset.

Perform reset:

Press the button in the opening above the SD card slot with the pointed object.

Keep the button pressed until the LED band of the 360° indoor camera flashes red (approx. 5 seconds).

Restart:

The 360° indoor camera will restart automatically.

#### Additional help

Watch our reset video in this article.

If the video is not displayed, visit our Bosch Smart Home YouTube channel for installation and reset videos at the followingLink.

#### Important note

All saved settings and data will be deleted with the reset.

### Optimal Positioning of Your Bosch Smart Home 360° Indoor Camera

#### Where should the 360° indoor camera be placed?

Frequently used areas:Place the 360° indoor camera in a location that is frequently passed through to have the best surveillance options.

Central position: Thanks to the 360° coverage area, a central placement in the room is ideal.

#### Installation Tips

Check the image:Use the Camera App to check the image and viewing angle of the 360° indoor camera and adjust if necessary.

Make adjustments: Adjust the position of the 360° indoor camera until you cover the desired surveillance area.

#### Important Legal Information

Obtain consent:In Germany and many other countries, it is required to obtain the consent of the persons being filmed or photographed.

Inform visitors:Inform your visitors that indoor surveillance is taking place and obtain their consent.

Observe legal regulations: Inform yourself about the data protection regulations applicable in your country and comply with them.

With these tips, you ensure that your Bosch Smart Home 360° indoor camera is optimally placed and that you comply with legal requirements at the same time.

### Important Information About Resetting Your Bosch Smart Camera

When resetting your Bosch Smart Home Camera via the "Reset" function in the Bosch Smart Camera App, the following data will **not** be deleted:

- Service log files

- Saved rules for day or night settings

- Video recordings in the Bosch Cloud

### Difference When Resetting Directly on the Camera

If you reset the Bosch Smart Home Camera directly on the device using the reset button, only the service log files will be retained. All other data will be deleted.

### Using the Bosch Smart Home 360° indoor camera and Eyes indoor camera II outdoors

#### Suitable area of use

TheBosch Smart Home 360° indoor cameraandEyes indoor camera IIare designed exclusively for use in protected indoor spaces.

Suitable locations are residential houses, apartments and rooms with residential-like use.

#### Not suitable for outdoor use

The Bosch Smart Home 360° indoor camera and Eyes indoor camera II arenotdesigned for outdoor use – not even in protected outdoor areas such as covered patios or balconies.

#### Important notes

Use original components: Use only the designated Bosch Smart Home components.

Disclaimer: Damage resulting from use outside the intended areas of application is excluded from warranty and liability.

Please observe these notes to ensure optimal function and longevity of your Bosch Smart Home indoor cameras.

### QR code for camera setup

To connect your Bosch Smart Home 360° indoor camera and Eyes outdoor camera I to your home network and the Bosch Cloud, the Smart Camera App generates a QR code.

#### How to use the QR code:

1. **Generate QR code: The Bosch Smart Camera App creates a QR code based on your Wi-Fi name (SSID), your password, and your connection key.

2. **Scan QR code:** Hold the QR code generated by the Camera App at a distance of approximately5-30 cmin front of your camera's lens. Make sure this is done in normal daylight to ensure the best readability. Clean the lens of the 360° indoor camera if it is dirty.

3. **Wait for confirmation:** Once the camera recognizes the QR code, you will hear a confirmation tone ("Bing") and the camera's indicator light will change to a solid green. This signals that the QR code has been read correctly.

4. **Connection to the Cloud:** A flashing blue light indicates the connection is being established to the Bosch Cloud. Once the connection is established, the camera will light up solid blue for about 30 seconds.

#### Important notes:

- **Changes to Wi-Fi settings:** If your router's Wi-Fi settings have changed and the 360° indoor camera has not yet been reconfigured, an audio signal will be generated indicating a failed connection.

- **Adjust camera settings:** Do not add the 360° indoor camera again! Instead, go to "Camera Settings > More > Wi-Fi > Change Wi-Fi" in your Bosch Smart Home Camera App and adjust the Wi-Fi settings (Wi-Fi change).

### Problem: Bosch Smart Home 360° indoor camera is flashing green and cannot be paired

If your Bosch Smart Home 360° indoor camera is flashing green during commissioning and cannot read the QR code, follow these steps:

#### Check the brightness of your smartphone

Make sure that the brightness of your smartphone screen is set to the highest level. This makes it easier for the 360° indoor camera to read the QR code.

#### Confirmation tone of the 360° indoor camera

Pay attention to whether the 360° indoor camera has confirmed the QR code with a bright tone. This tone indicates that the 360° indoor camera has successfully read the QR code.

#### Further steps

If the above points do not help, try the following:

Distance and angle: Hold the smartphone at an appropriate distance and angle to the 360° indoor camera so that the QR code is clearly visible.

Lighting:Ensure good lighting in the room to make the QR code more readable.

Generate QR code again: Generate the QR code again in the Smart Camera App and try again.

### Help with flashing blue LED on the Bosch Smart Home 360° indoor camera

If your Bosch Smart Home 360° indoor camera is flashing blue and you cannot set it up, please follow these steps:

#### 1. Wait one hour

Sometimes the problem resolves itself. Wait about one hour and check if the blue flashing stops.

#### 2. Reset the 360° indoor camera

If the flashing continues after one hour, reset the 360° indoor camera. Follow the instructions in the user manual.

#### 3. Check router settings

In rare cases, router settings can cause the problem. Try the following:

Temporarily disable the AX, AC, and N Wi-Fi standards on your router.

Restart both the 360° indoor camera and the router.

These steps should help you successfully set up your 360° indoor camera.

### Problem: Smart Home 360° indoor camera is permanently lit red and cannot be paired

If your 360° indoor camera is permanently lit red and cannot be paired, please follow these steps:

1. Restart the camera

While the 360° indoor camera restarts during installation, the status LED is permanently lit red. This state should end automatically after10-15 minutes .


2. Check the reset button

If the lighting behavior remains unchanged even after a longer period, briefly press the reset button.

Do you feel a click?

Yes: The reset button is working.

No: There may be a hardware defect.


3. Check router settings

In rare cases, router settings can cause problems.

Temporarily disable the AX, AC, and N Wi-Fi standards on your router.

Restart both the 360° indoor camera and the router.

These steps should help resolve the issue.

If you are still unable to successfully commission your Bosch Smart Home 360° indoor camera, please contact our

Customer Support

.

### Problem: Bosch Smart Home 360° indoor camera is flashing red and cannot be set up

If your Bosch Smart Home 360° indoor camera is flashing red and not working, please follow these steps:

Do not press reset button:

Do not press the reset button while the 360° indoor camera is connected to power.

Waiting for update:

Once the 360° indoor camera has confirmed the QR code with a sound, an update will be downloaded. This can take up to one hour.

Restart the 360° indoor camera:

If the status has not changed after one hour, briefly disconnect the 360° indoor camera from power.

Reconnect the 360° indoor camera to power and restart it.

These steps should help resolve the issue.

If you need further assistance setting up your Bosch Smart Home 360° indoor camera, please feel free to contact our

Customer Support

.

### Why do I need to activate location data and grant permission in the Smart Camera App to register the 360° indoor camera?

To register the 360° indoor camera, you must activate location data and grant permission in the Smart Camera App. This is necessary because it allows the Smart Camera App to access your smartphone's Wi-Fi settings.

#### Steps for registration:

Activate location data: Go to your smartphone's settings and activate location services.

Grant permission in the Smart Camera App: Open the Smart Camera App and grant location data permission.

Wi-Fi connection: Your smartphone will now automatically connect to the Wi-Fi network that the Eyes indoor camera II opens during setup.

These steps are required so that the 360° indoor camera can be properly set up and connected to your network.

### Problem: Loss of internet connection with the Bosch Smart Home 360° Indoor Camera

It is important to know that your Bosch Smart Home 360° Indoor Camera responds to events and records clips as long as a stable internet connection exists.

If the internet connection is temporarily interrupted, there are some important points to consider:

#### What happens during an internet outage?

Event data and clips: In the event of a temporary loss of internet connection, your Bosch Smart Home 360° Indoor Camera does not capture event data or clips.

Access to recordings: While the internet connection is unavailable, you cannot access clips that have already been recorded and stored in the Bosch Cloud.

#### What happens when the internet connection is restored?

As soon as your internet connection is restored, everything works as usual again.

Access to recordings:You can access your previously recorded clips again.

Event data and clips: Your Bosch Smart Home 360° Indoor Camera responds to events again and records clips.

Please remember that a stable internet connection is essential for optimal use of your Bosch Smart Home 360° Indoor Camera.

### Using a repeater with the Bosch Smart Home 360° Indoor Camera

If you want to extend your Wi-Fi range with a repeater, please note the following points:

#### Connection and range

Network names and passwords: Give the repeater network a different name (SSID) and a different password than the main network. This prevents your Bosch Smart Home camera from constantly switching between networks.

Exception - Mesh network: In a mesh network, the management of the repeaters is handled by the router. Here you do not need to set separate SSIDs or passwords.

#### Device compatibility

Indoor cameras: Devices such as the Bosch Smart Home 360° Indoor Camera can have problems when switching between networks with the same name. Different network names help to avoid these problems.

Outdoor cameras: Ensure that the Bosch Smart Home outdoor cameras also remain stably connected by following the steps mentioned above.

By observing these points, you can ensure a stable and reliable Wi-Fi connection.

### Problem: 360° indoor camera flashes red/blue and cannot be connected

If the status LED on the 360° indoor camera flashes alternately red and blue, this means that it cannot establish a connection to our servers. Please check the following points:

#### 1. WLAN communication

Check the security settings of your router: Make sure that your WLAN devices are allowed to communicate with each other within your network

#### 2. Availability of IP addresses

Free IP addresses: Check whether free IP addresses are available in your router.

Note for FritzBox users: Delete all unused connections via the web interface of your FritzBox.

#### 3. Security software on your smartphone

Disable security or anti-virus software: During the installation of the 360° indoor camera, you should disable any security or anti-virus software on your smartphone.

#### 4. DS-Lite connection

Problems with DS-Lite: If you have a DS-Lite connection, connection problems may occur. Contact your internet provider and ask about switching to dual-stack.

By checking and adjusting these points, your Bosch Smart Home 360° indoor camera should be able to connect successfully.

#### 5. Connection via a mobile hotspot

If the described test steps do not have the desired success, connect the Bosch Smart Home 360° indoor camera via a mobile hotspot for testing purposes.

To do this, you need two mobile devices and the Bosch Smart Home 360° indoor camera must be reset to factory settings and flash green.

Then proceed as follows:

Prepare mobile device 1:

Disable the WLAN connection.

Turn on mobile data.

Activate the mobile hotspot.

Connect mobile device 2:

Connect mobile device 2 to the Wi-Fi hotspot of mobile device 1.

Open the Bosch Smart Camera App on mobile device 2.

Start the installation process of the 360° indoor camera.

Firmware update and network change:

After installation and firmware update, you can connect the 360° indoor camera to your desired Wi-Fi network.

##### Perform Wi-Fi change

Select camera:

Open the Bosch Smart Camera App.

Select the Bosch Smart Home 360° indoor camera.

Open settings:

Press the camera settings icon in the upper right corner of the Bosch Smart Camera App.

Change network:

Select "More" and then the displayed network.

Use the "Change Wi-Fi" button to switch the network.

If commissioning of the Bosch Smart Home 360° indoor camera is still not possible, please contact our

Customer Support

for further assistance.

### Troubleshooting: Bosch Smart Home 360° indoor camera flashes alternately red and green during initial setup

If your Bosch Smart Home 360° indoor camera flashes red and green during initial setup, the 360° indoor camera could not be connected to your WLAN network. Please check the following points:

#### Check the WLAN connection

Network key: Make sure that the correct network key was entered during the installation process.

Correct WLAN network: Make sure that your smartphone is on the same WLAN network that the 360° indoor camera is to be connected to. During this step, make sure that you are connected to your router via a 2.4 GHz connection with your smartphone. Check the "WLAN name (SSID)" in the "Add camera" step.

#### Check router settings

Allow new connections: Check whether your router allows new connections. Check the MAC filter in your router.

Signal strength: Make sure that the WLAN signal strength at the location of the 360° indoor camera is sufficient. If necessary, boost the signal with a repeater.

Security settings: Check whether WPA/WPA2 is enabled in your router's security settings. WPA2/WPA3, WPA3 is not supported.

Protected Management Frames: Make sure that Protected Management Frames (PMF) are disabled or set to optional.

#### Additional steps

Restart: If you have checked these points and the 360° indoor camera still does not work, it might be helpful to restart the router and the 360° indoor camera.

Reset: If necessary, reset the 360° indoor camera to factory settings.

#### Further information on setting up the 360° indoor camera

Please also refer to our installation video in this article. If there are problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube Channel at the following Link .

By following these steps, you can ensure that your Bosch Smart Home 360° indoor camera is successfully connected to your Wi-Fi.

If you would like further assistance with setting up your Bosch Smart Home 360° indoor camera, please feel free to contact our

Customer Support

.

### Ports for Bosch Smart Home Cameras

Our cameras use port 443 and 1757.

These ports must be open in your network for the Smart Home cameras to function properly.

### Night recordings with Bosch Smart Home cameras

#### Night vision with infrared

- **Cameras:** 360° indoor camera and Eyes indoor camera II

- **Function:** Integrated infrared light for recordings in darkness

- **Detection range:** Up to 8 meters

#### Eyes outdoor camera and Eyes outdoor camera II

- **Equipment:** Front light

- **Function:** Enables color recordings at night

With these functions, you can ensure that your Bosch Smart Home cameras record reliably even in poor lighting conditions or in complete darkness.

### Behavior of the Bosch Smart Home 360° indoor camera during a thunderstorm

#### Detection of lightning

Lightning flash: The light from a lightning strike can be sufficient to trigger the video alarm of the 360° indoor camera.

Video analysis: The 360° indoor camera detects lightning regardless of whether it occurs in front of or behind glass.

#### Motion detector

Heat detection: The motion detector of the 360° indoor camera works via heat detection.

Lightning and movement: If movement is detected during a lightning strike, this can trigger an event.

The Bosch Smart Home 360° indoor camera can therefore trigger alarms during thunderstorms due to lightning and movement.

### Storage of Video Clips from the Bosch Smart Home 360° Indoor Camera

The Bosch Smart Home 360° Indoor Camera stores video clips in online storage. Here you will find the most important information about storage duration and management of your clips:

#### Storage Duration

Standard retention: Video clips are kept for30 daysin online storage.

Early deletion:You can delete clips at any time via the Smart Camera App.

#### Extended Retention

Mark as favorites:Mark clips as favorites to protect them from automatic deletion.

Export:Save clips to your mobile device to keep them permanently.

#### Upper Limit in Online Storage

Maximum number:Online storage can hold up to200 clips.

Automatic deletion:Once the upper limit is reached, the oldest clips will be deleted – unless they are marked as favorites.

With these features, you can flexibly manage your video clips and ensure that important recordings are preserved.

### What happens when an alarm is triggered?

#### App notification

- **Immediate notification:** You will receive a notification on the Bosch Smart Camera App as soon as an incident is registered.

#### Monitoring

- **Livestream:** You can view the recording area of your Bosch Smart Home camera in real time via livestream.

- **Night vision:** Thanks to infrared technology, the 360° indoor camera delivers clear images even in darkness.

#### Communication

- **Direct communication:** Via the camera's intercom function, you can speak directly with people on site.

#### Home monitoring

When the alarm system is activated, various actions can be triggered, depending on the devices in your Bosch Smart Home system:

- **Philips Hue lamps:** Your lamps flash red.

- **Bosch Smart Home smoke detectors:** These trigger a special alarm tone.

- **Smartphone notification:** You will receive a notification on your smartphone.

The system ensures that you are always informed and able to act.

### Instructions for Operating the Bosch Smart Home 360° indoor camera

#### On the Device Itself

To turn the Bosch Smart Home 360° indoor camera on or off directly on the device, follow these steps:

Activating the 360° indoor camera:

• Tap the camera head twice in succession from above with your finger or fingernail within one second.
• A sound will be heard (can be optionally disabled), and the 360° indoor camera extends the head with the camera lens.
• Event recording begins
  

Turning off the 360° indoor camera:

• Repeat the process (double tap) to end monitoring.

#### Via the Smart Camera App:

Alternatively, you can also turn the 360° indoor camera on and off via the Bosch Smart Camera App or the Bosch Smart Home App.

These methods enable simple and flexible control of your 360° indoor camera, whether directly on the device or conveniently via the Bosch Smart Camera App.

#### System requirements for using the Bosch Smart Home cameras

In order to use our Bosch Smart Home cameras, certain system requirements must be met.

You can find the exact system requirements for our Bosch Smart Home camerashere.

### Bosch Smart Home 360° indoor camera

The Bosch Smart Home 360° indoor camera is an intelligent surveillance camera for indoor use. Here are the most important functions and features:

#### Main functions:

360° motion detection: The indoor camera detects movements in a 360° radius and thus offers comprehensive protection.

Live video streaming: You can access the 360° indoor camera live at any time and see what is happening.

Night vision: Built-in Infrared LEDs enable clear vision even in darkness.

Video recording: The 360° indoor camera records short video sequences of 10-15 seconds when motion is detected. With the optional Cloud+ subscription, the length of the clips can be increased to up to 60 seconds.

Two-way audio: Integrated microphone and speaker enable real-time communication.

Audio transmission: Works in both directions up to a distance of 2 meters from the 360° indoor camera. The audio function is only activated when the microphone button in the Camera App is pressed.

#### Storage and data protection:

Cloud storage: The 360° indoor camera stores up to 200 video clips for 30 days in the Bosch Cloud free of charge. With the optional Cloud+ subscription, up to 400 clips can be stored for 30 days.

Favorites: You can store up to 25 favorite clips indefinitely.

Privacy: If desired, you can retract the camera lens of the 360° indoor camera into the housing with a fingertip or via the Bosch Smart Camera App to protect your privacy.

#### Additional product features

Excellent image quality in Full HD: The 360° indoor camera delivers clear and sharp images around the clock (1080p).

Easy operation: Control is conveniently done via the Bosch Smart Camera App.

Integration: Enables the use of the 360° indoor camera in scenarios, automations and services in the Smart Home App in combination with the Bosch Smart Home System, e.g. alarm system and activating the 360° indoor camera when leaving the house.

Connect with smart partners: The 360° indoor camera can be connected to Amazon Alexa to display the live image on an Alexa Echo Show device, for example.

#### Further information on use

App control: Via the Bosch Smart Camera App, you can control the 360° indoor camera, view live streams and manage recordings.

Notifications:Receive instant notifications when motion is detected.

Security: Encrypted data transmission ensures high security of your recordings.

The Bosch Smart Home 360° indoor camera offers a comprehensive solution for monitoring your home and integrates seamlessly into your existing Smart Home System.

For more information about the Bosch Smart Home 360° indoor camera, please visit the product help page in our webshop. Please follow thisLink.

### Replacing the Memory Card in the Bosch Smart Home 360° Indoor Camera

The existing memory card (Micro SD / SDXC / Class 10 / 8 gigabytes) is sufficiently sized to optimally support the functionality of the Bosch Smart Home 360° Indoor Camera. Replacement is generally not necessary.

#### When is replacement required?

Replacing the memory card is only recommended in the following cases:

• Defective memory card:If the memory card is defective, replacement is necessary.

#### No advantages from a larger memory card

Using a larger memory card currently offers no advantages:

• Speed: A larger memory card does not increase speed.
• Product features: The functionality of the 360° Indoor Camera is not improved by a larger memory card.

#### Notes on inserting the memory card

If you have removed the memory card from the device, note the following when reinserting it:

• Contact facing up:The contacts of the memory card must face upward (top view).
• Contacts visible:The front of the SD card should be visible so that the SD card clicks correctly into the memory card slot.

### Delivery scope of the Bosch Smart Home 360° indoor camera

When you purchase the Bosch Smart Home 360° indoor camera, you will receive the following:

Bosch Smart Home 360° indoor camera: The main camera that monitors your home.

Power supply including adapter: For connecting the 360° indoor camera to the power supply.

InstructionsInstructions: A simple guide for quick setup of the 360° indoor camera.

For further details on the delivery scope, please visit the product page in our webshop. Please follow this Link.

### When is the data of the Bosch Smart Home Camera deleted?

The data of your Bosch Smart Home Camera is deleted in the following cases:

- **Removal and recommissioning**: When you remove your Smart Home Camera from the app and set it up again.

- **Deletion of the SingleKey ID account**: When you delete or have your SingleKey ID account deleted.

- **Deletion of all events**: When you delete all events at once.

- **Resetting the Smart Home Camera**: When you reset the Smart Home Camera via the reset button or the app.

**Important:**

An update of the Bosch Smart Home Camera doesnot result in data loss.

### Problems with uploading clips on your Bosch Smart Home 360° Indoor Camera

If your Bosch Smart Home 360° Indoor Camera is no longer uploading clips, you can try the following steps:

Restarting the 360° Indoor Camera

Disconnect the camera from power briefly.

Reconnect it and wait until it has restarted.

Check whether the 360° Indoor Camera is now uploading clips again.

Reset to factory settings

If the restart did not help, reset the 360° Indoor Camera to factory settings.

Follow the instructions in the user manual to perform the reset. Alternatively, you can also find the video instructions for the reset on our

link

.

Check again whether the 360° Indoor Camera is now working.

Checking the SD card

Make sure the SD card is inserted correctly (contacts facing up and forward).

If the problem persists, the SD card may be defective.

Further steps and notes on replacing the 360° Indoor Camera

If none of the above steps solve the problem, we recommend replacing the 360° Indoor Camera.

In case of a replacement or if you have other questions or need assistance, please contact our

Customer Support

.

### Mounting the Bosch Smart Home 360° indoor camera

Recommendation: Install the 360° indoor camera on a stable, horizontal surface to maintain full functionality and user-friendliness.

This ensures full functionality and user-friendliness.

Reasons against ceiling mounting:

App operation: The user interface of the Smart Camera App is not designed for ceiling mounting.

Optimal function: The 360° indoor camera was designed for placement on a stable, horizontal surface to ensure the best possible performance.

#### Note on ceiling mounting

If you still consider ceiling mounting, please note that this may lead to limitations in operation and possibly also in functionality.

We do not offer separate accessories for mounting the Bosch Smart Home 360° indoor camera to a ceiling.

Camera with 1080p resolution ("Full HD")

120° horizontal field of view

8 m night vision

WiFi 802.11b/g/n

80m WiFi range (in open field)

Speaker and microphone

Power supply via 5V Micro USB adapter

Maximum power consumption of 6 W

464g weight (without packaging / with packaging 904g)

Dimensions (H*D) 182 x ø50 mm (without stand)

Packaging dimensions (H*W*D) 285 x 190 x 100 mm

Updateable via Internet (requires app)

Further information on the website

1080p30 (1920×1080@30 Hz) / 30 fps

Day / Night Switch automatic HFOV/VFOV: 120°/78°

### Camera Notifications

#### When are notifications sent?

- **Detected Event:** As soon as the camera detects an event.

- **Connection Loss:** When the camera loses connection.

- **Successful Integration:** After successfully integrating a camera, an email is sent.

- **Sharing with Contact:** When you share camera access with a friend contact, that person also receives an email.

- **Expiration of Sharing Period:** As soon as the specified period for sharing the camera has expired, a notification is sent.

### Two-way communication with the Bosch Smart Home camera

Yes, you can use your Bosch Smart Home cameras as an intercom.

1.Two-way communication:The cameras feature two-way communication. This means you can speak through the camera and the people in front of the camera can respond to you.

2.Microphone and speaker:Both cameras are equipped with a microphone and a speaker. This way, you can not only see what's happening at your door, but also communicate with the people there.

This feature makes the Bosch Smart Home cameras a practical tool for communication directly from your smartphone, no matter where you are.

### Replacement of your Bosch Smart Home 360° indoor camera first generation

If your Bosch Smart Home 360° indoor camera is defective, you will receive a replacement device under warranty or guarantee.

#### Replacement device:

You will receive a Bosch Smart Home Eyes indoor camera II (model number: 8-750-001-354).

We hope this solves your problem and that you continue to enjoy your Bosch Smart Home product.

### Availability of the Bosch Smart Home 360° indoor camera after market launch of the Eyes indoor camera II

Transition period: The Bosch Smart Home 360° indoor camera will still be available for a certain period of time after the market launch of the Eyes indoor camera II.

Discontinuation: After this transition period, production and sales of the 360° indoor camera will be discontinued.

Updates: The 360° indoor camera will continue to receive security updates and functional enhancements even after it is no longer sold.

### Updates and new features for the Bosch Smart Home 360° indoor camera

Security updates and enhancements:

• The Bosch Smart Home 360° indoor camera will continue to receive security updates and functional enhancements.

Limitations for new features:

• Not all new features will be available for the 360° indoor camera.
  
• Some features, such as person recognition and audio analysis, require the more powerful hardware of the Bosch Smart Home Eyes indoor camera II.

### Supported Functions of Alexa with Bosch Smart Home Cameras

Our Bosch Smart Home cameras offer the following functions that you can use with Alexa:

Turn on the camera: You can turn your Bosch Smart Home camera on and off using voice commands.

Display live stream: Display the live stream of your Bosch Smart Home camera on video-compatible devices such as Echo Show or Fire TV.

Additionally, our Bosch Smart Home outdoor cameras offer this function:

Turn light on and off: Control the light of your Eyes outdoor camera I or II conveniently using voice commands.

With these functions, you can use your Bosch Smart Home camera even more conveniently.

The recorded clips from the camera cannot be saved on the Smart Home controller. All video clips recorded by a Bosch Smart Home Camera are first stored locally encrypted on the camera. The video clips are then encrypted and transferred securely to a cloud backend of the Bosch Smart Cameras. Clips, still images and the live feed of the cameras run via a cloud located in Germany.