Universal Switch help

The Universal switch can be attached to any flat surface thanks to adhesive surfaces and screws. Furthermore, an inconspicuous integration into existing switch frames is possible, provided they have an additional field. The Universal switch Flex can be used flexibly regardless of the room.

Please also refer to our installation video in this article. If you experience problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube Channel at the following link.

Please also refer to the operating/installation instructions for the Universal switch at the following link and for the Universal switch Flex at the following link.

If the Universal switch cannot be integrated, please go through the following steps:

1. Perform the installation again. Please check whether the device has already been detected. You can check this in the "Devices" menu item. Remove it beforehand if necessary.

2. Please check whether the batteries are inserted correctly. If the batteries are inserted correctly, the LED on the front briefly lights up.

3. Perform a reset before reinstalling. To do this, open the battery cover and press the button on the front while reinserting the batteries until the LED of the Universal switch flashes orange. Release briefly and press the button again until the LED lights up green. Then follow the connection instructions again.

4. Briefly disconnect the Smart Home Controller from the power supply and try again. Also make sure that the component is at least 1 meter away from the controller during pairing.

Please also refer to our reset video in this article. If you experience problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home Youtube Channel at the followingLink.

If you continue to have questions or problems with the integration, accessibility or use of the devices, please feel free to contact ourCustomer support.

The following light combinations and corresponding meanings exist for our Universal switch / Universal switch Flex:

• Red: the process has failed, a command to the Smart Home Controller could not be confirmed.
• Orange:a process or update is being performed.
• Green:a process or update has been completed successfully.
• Short orange blinking(after green or red confirmation signal): the batteries are empty.

You can find the exact scope of delivery of the Bosch Smart Home Universal switch and the Universal switch Flex on the corresponding product page of our webshop. Please follow this link.

The Universal switch can be attached to walls using adhesive surfaces or screws. The Universal switch Flex can be used flexibly and mobile at home, as no mounting is necessary.

You can remove the switch rocker from the frame of the mounted Universal switch and, in combination with an empty shell, which you can obtain in ourWebshop, transform the mounted Universal switch into a Universal switch Flex.

To reset the Universal switch or the Universal switch Flex to factory settings, please proceed as follows:

1. Remove the batteries.

2. While reinserting the batteries, press and hold the button in the center of the switch until the LED of the Universal switch flashes orange rapidly.

3. Release briefly and press the button again until the LED lights up green.

You can then pair the device as usual.

Please also refer to our reset video in this article. If you experience problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube Channel at the followingLink.

The Universal switches from Bosch Smart Home expand the possibilities for controlling your Smart Home system. At the touch of a button, you trigger scenarios and operate selected devices – as an uncomplicated alternative to control with your smartphone.

The unobtrusive switches can be assigned up to four different, freely selectable functions and can be operated by all residents and guests of your Smart Home, without a smartphone or tablet. This simplifies recurring processes. Mount the Universal switch, for example, next to the door and trigger the "Leave home" scenario with a short click. Or choose the portable Universal switch Flex if you move around the house a lot. You can take it from room to room and, for example, lower your shutters to a previously set height from any room.

Further information can be found on the corresponding product page of our webshop. Please follow thisLink.

Our Universal switches come with a 4-way assignable button (standard on the market is a 2-way button). This enables convenient operation of the Smart Home as an alternative to the smartphone for everyone, including household members without a smartphone (children / elderly people).

Custom scenarios (e.g. Coming Home / Leaving Home) can be assigned to the buttons. All Bosch Smart Home products are integrated into the Scenario Manager and are therefore accessible via the Universal switches. Scenarios can be preconfigured or individually created and assigned to the switch.

Switching services or an individual product can also be assigned directly to the Universal switch. For example, the alarm system or the alarm service can be activated / deactivated or the light can be switched on / off (Philips Hue).

Defective Bosch Smart Home Universal switch Flex: Replacement Information

If your Bosch Smart Home Universal switch Flex is defective, you will receive a replacement under warranty or guarantee.

Replacement Product:

You will receive a Bosch Smart Home Universal switch II (model number: 8-750-002-504) as a replacement.

Important Notes:

• The replacement is only provided in cases of warranty or guarantee.
• Make sure you have all necessary documents and information at hand to expedite the replacement process.

We hope this information is helpful for you!

Replacement of the Bosch Smart Home universal switch

Problem: Defective universal switch of the first generation

If your Bosch Smart Home universal switch of the first generation is defective, you are entitled to a replacement.

Replacement product: Universal switch II

In the event of a warranty or guarantee claim, you will receive the Bosch Smart Home Universal switch II (model number: 8-750-002-504) as a replacement.

Important notes:

• The replacement is only carried out within the scope of the warranty or guarantee.
• Make sure that you have all the required documents ready for the warranty claim.

We hope that this information is helpful for you!