Shutter control help

It's best to ask your electrician. However, a sure sign of a relay control is if you can control multiple shutters with one switch.

Check the installation

Make sure that the flush-mounted Shutter control is correctly installed and powered. If you are using an isolating relay, please contact an installer. Please note that we only support mechanical isolating relays with a switch control.

Calibration in the app

1. Open the Bosch Smart Home app and go to "Device Management" >> "Shutter control".

2. Select the corresponding Shutter control.

3. Deactivate the "automatic end position detection" by checking the box.

4. Change the approach delay under "Position" to an individual value

If you still cannot control your shutter, please do not hesitate to contact our customer service.

Please note that parts of the described products and their functions may only be available in Germany and Austria.

If your Bosch Smart Home shutter control is having connection problems, here are some steps you can try:

Check the installation

Make sure the device wiring is correct. You can check this in the "Devices" menu item. If the device has already been detected, it might be helpful to delete it and install it again.

Reset the device

If the device still does not work, try a reset:

- Remove the rocker switch.

- Press and hold the button in the middle until the LED flashes orange.

- Release briefly and press again until the LED flashes green.

For a visual guide, watch our reset video on this page or on our Bosch Smart Home Youtube Channel .

We hope these steps help you get your shutter control up and running again. If you need further assistance, do not hesitate to contact us.

Yes, it is possible to retrofit existing wired shutter and blind controls. Here is the most important information you need to know:

Compatible switches and adapters: You can find a list of compatible switches and adapters here . This will help you find the right parts for your retrofit.

Availability: Please note that some of the products and features we describe may only be available in Germany and Austria.

We hope this information is helpful to you. If you have any further questions, please do not hesitate to contact us.

Which adapter is necessary for my flush-mounted switch?

For the installation of a flush-mounted shutter control, a special adapter may be necessary. Here is a brief guide:

1. Check the type of your flush-mounted switch.

2. Look for the appropriate adapter for your switch in our adapter overview. An overview of the available adapters can be foundhere.

Please note that the light/shutter control (1st generation) is no longer available in the Bosch Smart Home online shop. It has been replaced by the Bosch Smart HomeLight/shutter control II.

Troubleshooting for Bosch Smart Home Shutter Control

If your Bosch Smart Home shutter control is no longer reachable, please follow these steps:

Step 1: Manual Operation

First, check whether you can still operate your flush-mounted shutter control manually.

Step 2: Verify Installation

Make sure that the installation was carried out correctly. If you are unsure, we recommend consulting an electrician. On ourHomepagewe can provide you with contact details of an installer near you.

Step 3: Restart the Controller

If the shutter control is still not reachable, try restarting the controller. To do this, unplug the power cable from the controller and plug it back in.

Step 4: Reset to Factory Settings

If the problem persists, reset the flush-mounted switch to factory settings and pair it again.

For further assistance, you can watch our reset video on this page or on ourBosch Smart Home Youtube Channel.

We hope these steps help you resolve the issue. If you have any further questions, please do not hesitate to contact us.

Calibration of the Bosch Smart Home shutter control

The Bosch Smart Home shutter control is designed to calibrate automatically during initial setup.

However, if the shutter control needs to be calibrated manually, this can be done via device management in the Smart Home app. The following steps must be taken into account.

1. Open the Smart Home app on your smartphone or tablet.

2. Go to device management.

3. Select the shutter control you want to calibrate.

4. Follow the instructions in the Smart Home app to perform the calibration.

Please note that the shutter control must be installed correctly before it can be calibrated.

The installation of the Bosch Smart Home shutter control flush-mounted may only be carried out by persons authorized to install 230-volt AC devices. The assembly of the device is explained in theOperating instructionsexplained.

Alexa Control for Bosch Smart Home Shutter Control

Yes, you can control your Bosch Smart Home shutter control with Alexa. With Alexa's voice control function, you can operate your shutters easily and conveniently. Here are the steps you need to follow:

1. Establish connection:Make sure that your Bosch Smart Home shutter control and Alexa device are correctly set up and connected to the internet.

2. Grant authorization:To allow Alexa to control your shutters, you must grant Alexa the appropriate authorization. This can be done in the settings of your Alexa app.

Please note that the exact setup steps may vary depending on the model and software version. If you have any further questions, we are happy to assist you.

Operating the Bosch Smart Home Shutter control

After you have successfully set up your Bosch Smart Home Shutter control, you can easily control your shutter. You have two options to do this:

1. Via the Smart Home app:You can conveniently operate your shutter from the Bosch Smart Home app.

2. Manually at the switch:You can also raise and lower your shutter directly at the switch.

Operating the switch is simple and intuitive:

• Short button press up or down:The shutter moves to the corresponding end position.
• Short button press in the opposite direction:The shutter motor stops.

Please note that parts of the described products and their functions may only be available in Germany and Austria.

Adjusting the blind tilt

Unfortunately, we must inform you that it is currently not possible to adjust the tilt of connected blinds via our flush-mounted shutter control

Please note the following points:

- Some of the products and features described may only be available in Germany and Austria.

- We are constantly working to improve and expand our products and services. Therefore, this feature may be available in the future.

We hope this information is helpful to you and are happy to assist you with any further questions.

Bosch Smart Home Shutter control flush-mounted: Requirements

It is important to know that the Bosch Smart Home Shutter control flush-mounted may only be used with shutters that have obstacle detection.

Why is obstacle detection important?

Obstacle detection plays a crucial role in the safety and functionality of your shutters. Imagine a flower pot is in front of your window and the shutter moves against it. With obstacle detection, the switch receives feedback from the motor and can react accordingly to prevent damage.

Unfortunately, this means that if your shutters do not have obstacle detection, the Bosch Smart Home Shutter control flush-mounted is not suitable. It is important that you observe this requirement to ensure the optimal function and safety of your shutters.

Problem: Smart Home app controls shutter the wrong way around

If the Smart Home app controls the shutter in the opposite direction, this could be due to the following reasons:

1. Reversed motor connections

Check whether the connections for the motor (1 and 2) are connected correctly. A mix-up could cause the shutter to be controlled in the wrong direction.

2. Incorrect installation of the shutter switch

If the manual operation of the shutter works correctly, it could be that the shutter switch was installed incorrectly. In this case, two errors could cancel each other out, making the manual operation still appear correct.

Please check these two points to resolve the issue. If you continue to experience difficulties, we are happy to assist you.

Problem: Incorrect display of shutter status in the Smart Home app

If your shutters are displayed as open or closed in the Smart Home app, even though the opposite is the case, this could have the following reasons:

Obstacle detection

Your shutter may have detected an obstacle. This could be a physical object blocking the path, or even frost and ice on the shutters. In such cases, the shutter control interprets the current position of the shutter as the end position and reports this back to the app.

Solution

Check your shutters for possible obstacles and remove them. If the problem persists, it may be helpful to consult a specialist.

Please remember that it is important to regularly maintain and check your shutters to ensure optimal function.

We hope this information is helpful to you. If you have any further questions, we are happy to assist you.

Meaning of the indicator lights on the Bosch Smart Home Shutter Control Flush-mounted

If your Bosch Smart Home Shutter Control Flush-mounted is blinking, there are various meanings you should know. Here are the most important ones:

• Blinking orange:The control is currently communicating with the controller.
• Blinking orange (every 10 seconds):The pairing mode is active.
• Blinking green once:The pairing attempt was successful.
• Blinking red:The pairing attempt was unfortunately not successful.
• Blinking red six times long:The device is defective.
• Lighting orange once and green once: This is a test display.
• Briefly lighting orange (after green or red reception signal): The batteries are empty and need to be replaced.

Please note that parts of the described products and their functions may only be available in Germany and Austria.

Using the Bosch Smart Home Shutter control without a controller

Yes, you can use the Bosch Smart Home Shutter control flush-mounted without a controller. Please note, however, that this limits the range of functions. Without a controller, you cannot use the following functions:

- Calibration

- Firmware updates

- Deactivation of end position detection

Please consider these limitations when deciding to operate without a controller.

The operating instructions for the flush-mounted shutter control can be found on the product page:

Link to product page

Updating the firmware for the Bosch Smart Home shutter control

It is important that your Bosch Smart Home shutter control is always up to date to ensure that it functions optimally. Here is a simple guide on how to perform a firmware update:

1.Automatic update:Normally, your shutter control will be automatically updated by the controller with the latest firmware version. So you don't have to do anything, the system takes care of it itself.

2.Manual update:If the automatic update does not start for any reason, you can also start the update manually. To do this, go to the device management of your device and restart the update there.

Please note that a stable internet connection is required during the update to ensure that the update is completed successfully.

With these simple steps, you can ensure that your Bosch Smart Home shutter control is always up to date.

You can find the exact scope of delivery of the Bosch Smart Home Shutter control flush-mounted on the corresponding product page of our webshop. Please follow this Link

Bosch Smart Home support for isolating relays with flush-mounted shutter control

Yes, Bosch Smart Home supports operation with standard mechanical isolating relays for the flush-mounted shutter control. However, there are a few things you should note:

Calibration:Due to the design, automatic calibration often does not work. In this case, you must perform the calibration manually. For more information, see "Calibration failed, what can I do?".

Availability:Please note that some of the products and features described may only be available in Germany and Austria.

We hope this information is helpful to you. If you have any further questions, please feel free to contact us.

Requirements for the Bosch Smart Home flush-mounted shutter control

The Bosch Smart Home flush-mounted shutter control is a great way to automate your shutters. However, there are some requirements that must be met in order to use it:

1. Motorized shutters: The control is only suitable for shutters that are already motorized. It supports direct motor control and mechanical isolating relays.

2. Switch replacement: The control can only replace a switch control. A push button cannot be replaced.

3. Professional installation: The installation of the shutter control should be carried out by a professional.

4. Adapter: To upgrade your conventional switches, you need suitable adapters. These are available as a set of 3 in the Bosch Smart Home E-Shop.

5. Power supply and flush-mounted boxes: The flush-mounted shutter control requires a 230 V power supply and is suitable for single rockers. Double rockers must be replaced by single rockers. It fits into standard deep flush-mounted boxes. An overview of the possible adapters can be found here.

Please note that some of the products and their functions described may only be available in Germany and Austria.

Resetting Your Bosch Smart Home Shutter Control

Here are the simple steps to reset your Bosch Shutter Control:

1. Remove the rocker switch.

2. Locate the LED (system button) at the top left. Using a pointed object, press and hold it for about 4 seconds until the LED flashes orange rapidly.

3. Release the system button briefly and then press it again until the LED briefly lights up green.

Please note that a reset is only possible when the Shutter Control is powered.

For a visual guide, watch our reset video on this page or visit ourBosch Smart Home Youtube Channel

Replacement of your first-generation Bosch Smart Home flush-mounted shutter control

If your first-generation Bosch Smart Home flush-mounted shutter control is defective, you will receive a replacement product under warranty or guarantee.

Replacement product:

• Bosch Smart Home Light/shutter control II (8-750-002-078) including wall switch (8-750-002-778)