Radio stick help
Questions about your Radio stickI?
Questions about your Radio stick? You can find installation videos, instructions and answers to frequently asked questions here.
Funk-Stick 868 MHz - Operation
Funk-Stick 868 MHz - Operation
How many of the devices listed below can be operated via the radio stick (868 MHz)? - Bosch Smart Home Door/Window Contact - Bosch Smart Home Radiator Thermostat - Bosch Smart Home Light control - Bosch Smart Home Smoke alarm - Bosch Smart Home Room thermostat, Room thermostat 230 V and Room thermostat 24V - Bosch Smart Home Shutter control Bosch Smart Home Universal switch.
For technical reasons, the maximum number of devices using the proprietary radio protocol (radio frequency 868 MHz) is limited to 100 devices.
Funk-Stick 868 MHz - General Information
Funk-Stick 868 MHz - General Information
Do I need a Bosch Smart Home Radio stick (868 MHz) if I use a Bosch Smart Home controller of the first generation (migration, Smart Home controller)?
"No in this case the Bosch Smart Home Radio stick (868 MHz) is not necessary.
The Bosch Smart Home Radio stick (868 MHz) supports the 868 MHz radio protocol - this is originally supported by the first generation Smart Home controller".
Can I use my previous Bosch Smart Home products with the Bosch Smart Home controller II (migration, Smart Home controller, Smart Home controller II)?
yes, additionally the Bosch Smart Home controller Radio stick (868 MHz) is necessary to use products with the radio standard 868 MHz
What is Bosch Smart Home controller Radio stick (868 MHz)(Migration, Smart Home controller, Smart Home controller II)?
The Smart Home controller II no longer supports the 868 MHz radio protocol.
Products using the proprietary protocol (868 MHz) require the Radio stick (868 compatibility check can be found here.
https://www.bosch-smarthome.com/compatibility-controller-2
The Radio stick (868 MHz) can only be purchased by existing customers.
More details you will find
.Under what conditions can I purchase a Radio stick (warranty, migration, Smart Home controller, Smart Home controller II)?
If you have a first generation Smart Home controller and have not yet purchased a Radio stick (868 MHz), you can order a Radio stick.
Can I purchase more than one wireless stick (installation, migration, Smart Home controller, Smart Home controller II)?
Only one wireless stick can be purchased per Bosch Smart Home controller of the first generation. The entry of the associated MAC address and the key of your Bosch Smart Home controller I is only possible once.
If you are using another Bosch Smart Home controller I, you can purchase an additional wireless stick in the Bosch Smart Home e-shop. Please have the MAC address and key ready for this device as well.
How do I start the Radio stick (868 MHz) purchase process?
Log in via your customer account at www.bosch-smarthome.com.
For this you need your Bosch SingleKey ID.
If you do not have an account yet, you can easily register again.
In your profile, select the item "Problem with order or item".
Select the option:
"I have a Bosch Smart Home controller and would like to upgrade to a Bosch Smart Home controller II."
The following procedure will guide you through the purchase process
How can I transfer (migrate) the data from my existing Bosch Smart Home controller to a Bosch Smart Home controller II?
yes, this is possible.
Detailed descriptions can be found in the Smart Home controller II FAQs.
What is the Bosch Smart Home controller Radio stick (868 MHz) (functions)?
The Smart Home controller II no longer supports the 868 MHz radio protocol.
Products using the proprietary protocol (868 MHz) require the Radio stick (868 compatibility check can be found here.
https://www.bosch-smarthome.com/compatibility-controller-2
The Radio stick (868 MHz) can only be purchased by existing customers.
More details you will find
.Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)