Universal switch II help
Questions about your Universal switch II?
Questions about your Universal switch II? You can find installation videos, instructions and answers to frequently asked questions here.
Universal switch II - Installation
Universal switch II - Installation
How do I put the Bosch Smart Home Universal switch II into operation (assembly, installation)?
Make sure that you have a Bosch Smart Home controller and the Bosch Smart Home app, and that you have successfully set up both. Now start the Bosch Smart Home app and select "Add device". Follow the instructions in the Bosch Smart Home app.
Universal switch II - Operation
Universal switch II - Operation
Do I need to maintain my Bosch Smart Home Universal switch II?
The device is maintenance-free. Leave any repair to a specialist. A soft, clean, dry and lint-free cloth can be used for cleaning. The use of cleaning agents containing solvents should be avoided.
The Bosch Smart Home Universal switch II flashes red every 15 seconds. What does this mean (connection, no function)?
The battery level is low or there is a communication error.
Pay attention to notices in the Smart Home app. If necessary, contact the service department.
The Bosch Smart Home Universal switch II flashes 1x red. What does this mean (installation, connection)?
The teach-in mode was not successful or an operation failed.
Please try again after the first teach-in attempt. Otherwise, reset the device to factory settings and contact the service department if necessary.
The Bosch Smart Home Universal switch II flashes green. What does this mean (installation)?
The teach-in mode or an operation has been performed successfully.
The Bosch Smart Home Universal switch II flashes orange. What does this mean (installation)?
Teach-in mode is active or the device is communicating with the Bosch Smart Home controller II.
How do I reset the Bosch Smart Home Universal switch II to factory settings (reset)?
To reset the Bosch Smart Home Universal Switch II to the factory settings, proceed as follows:
1.) Remove a battery.
2nd) While holding down the operating and system key (3), reinsert the battery. Keep the key pressed until the status LED (4) flashes orange.
3) Briefly release the operating and system key.
4.) Press and hold the operating and system key again until the status LED lights up green.
5) Then the device restarts. Please note that it may take a few seconds until the device is ready for operation again.
6) Open the Bosch Smart Home app and remove the corresponding device in the device settings. The Universal switch II can now be integrated again.
If the status LED lights up red during the process, remove a battery and restart the process.
General information
Universal switch II - General
Can the Bosch Smart Home Universal switch II be integrated into Amazon Alexa and Google Assistant (functions, settings, voice control)?
You can integrate the Bosch Smart Home Universal switch II with Amazon Alexa as well as Google Assistant.
My Bosch Smart Home Universal switch Flex is defective. Will I get a new Universal switch Flex or will it be exchanged for a Bosch Smart Home Universal switch II (Warranty, No function)?
If your Bosch Smart Home Universal switch Flex is defective, you will receive a Bosch Smart Home Universal switch II as a replacement product under warranty or guarantee.
My Bosch Smart Home Universal switch of the first generation is defective. Will I get a new Universal switch I or will it be exchanged for a Bosch Smart Home Universal switch II (Warranty, No function)?
If your Bosch Smart Home Universal switch of the first generation is defective, you will receive a Bosch Smart Home Universal switch I as a replacement product under warranty or guarantee.
Can the Bosch Smart Home Universal switch II also be used outdoors (requirements, installation)?
The Bosch Smart Home Universal switch II has a protection class of IP 20 and is therefore not suitable for outdoor use.
Can the Bosch Smart Home Universal switch II be mounted in existing switch series with dimensions 55 x 55 mm (prerequisites, mounting)?
Installation in existing switch series is not possible due to the housing dimensions (W x H x D) of 70 x 70 x 20 mm.
What spare parts are available for Bosch Smart Home Universal switch II ?
There are no spare parts available for the Bosch Smart Home Universal switch II.
What does the Bosch Smart Home Universal switch II include ?
Included with the Bosch Smart Home Universal switch II is a quick start guide, wall mount with adhesive pad, and 36 printed stickers for individual button identification.
What is the battery life of my Bosch Smart Home Universal switch II (Dead battery, prerequisites)?
The typical battery life of the Bosch Smart Home Universal switch II is up to 2 years.
What battery does the Bosch Smart Home Universal switch II require (flat battery, prerequisites)?
Two LR03 AAA 1.5 V batteries are required.
Which radio protocol does the Bosch Smart Home Universal switch II use (functions, range)?
The ZigBee 3.0 radio protocol is used.
Can the Bosch Smart Home Universal switch II be used without Bosch Smart Home controller (II) (requirements, installation)?
It is only possible to use the Bosch Smart Home Universal switch II in combination with the Bosch Smart Home controller (II).
How can I see which functions are assigned to individual keys on the Universal switch II (functions, settings)?
Symbol stickers supplied to identify the individually defined functions make smart home control via Universal switch II intuitive even for children and guests. In addition, haptic embossing provides orientation even in the dark.
Also helpful: flashing signals of the multicolor LED strip visually confirm the execution of the desired actions.
What is the Bosch Smart Home Universal switch II (functions)?
With the Bosch Smart Home Universal switch II you can control your most important Smart Home functions - without a smartphone and therefore especially practical for guests, children and seniors. The Universal switch II can be mounted on the wall or used as a portable remote control.
Simply assign up to 2 of your favorite functions to each of the 4 buttons in the Smart Home app: This way you can control devices or trigger scenarios and automations with a specific keystroke.
The integration with Apple HomeKit, Amazon and Google Home also enables a combination with compatible products from other manufacturers.
Currently, the Bosch Smart Home Universal switch II is in the certification process. As soon as this is completed, the Bosch Smart Home app can be updated via a software update. Afterwards, the Universal switch II can be integrated into Apple HomeKit and controlled for selected functions.
Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)