Door/Window Contact II (Plus) help
Questions about your Door/Window Contact II (Plus)?
Questions about your Door/Window Contact II (Plus)? You can find installation videos, instructions and answers to frequently asked questions here.
Door/Window Contact II - Installation
Door/Window Contact II - Installation
How should the Bosch Smart Home Door/window contact II be placed (mounting, installation)?
The sensor unit of the Bosch Smart Home Door/window contact II should be placed in the upper part of the frame. The magnet can be positioned either on the side of or on top of the window sash or door leaf. Various positions are possible for mounting here.
When mounting, make sure that the marking line on the magnet and the joint on the sensor unit form a line. The distance between the sensor unit and the magnet must not exceed 15mm.
Notice:Correct alignment is critical for reliable operation.
Click here to watch the installation video on the Bosch Smart Home Youtube channel:
https://www.youtube.com/watch?v=EiRm5kQk1sw&list=PLvRPsBHOFEs_HUC7drTwlvDcIzyCQlRo9&index=23
How should the Bosch Smart Home Door/window contact II plus be placed (mounting, installation)?
To enable your Bosch Smart Home Door/window contact II plus to detect vibrations, place the sensor unit on the window sash or door leaf (in the upper area in each case). The magnet is positioned on the frame. The distance between the magnet unit and the sensor unit must not exceed 15mm.
Important for the positioning of the magnet unit:.
Make sure that the lower edges of the sensor unit and magnet unit as well as the joints of the units form a line. If there is no line, the magnet unit must be rotated by 180°. (Lower edge of sensor unit = side on which the operating key is located).
The top sides of the sensor and magnet unit must be on the same level. Therefore, if necessary, use the supplied spacer elements for the magnet to compensate for height.
Notice:Correct alignment is critical for reliable operation.
Click here to watch the installation video on the Bosch Smart Home Youtube channel:
https://www.youtube.com/watch?v=ikgQqMrV0uE&list=PLvRPsBHOFEs_HUC7drTwlvDcIzyCQlRo9&index=24
Does the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus have to be installed with the control button pointing downwards or is other positioning possible (mounting, installation)?
No. The operating key can be aligned upwards, downwards or sideways. The correct orientation of the magnet is important.
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus is to be installed outdoors. What must be observed during adhesive mounting (assembly, installation)?
When mounting the Door/window contact II or Door/window contact II plus with adhesive tape, the ambient temperature at the time of mounting must not be below 10° C.
Door/Window Contact II - Operations
Door/Window Contact II - Operations
How to adjust the sensitivity of the Bosch Smart Home Door/window contact II plus vibration detection (Settings)?
To be able to adjust the sensitivity of the Bosch Smart Home Door/window contact II plus in terms of vibration detection, open the Bosch Smart Home app, navigate to the device settings and select the corresponding Bosch Smart Home Door/window contact II plus. In the settings, you now have the option to select different levels of sensitivity.
Can I also permanently disable the vibration detection of the Bosch Smart Home Door/window contact II plus (settings)?
Yes. You can permanently disable vibration detection in the device settings of the Bosch Smart Home app.
On the one hand, this increases battery life; on the other hand, it means that vibration detection is no longer available as a trigger for the alarm system and automations.
How can I tell that the Pause function of the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus is currently active (settings)?
You can see whether the pause function is currently active as follows:
1. display on the tile on the Favorites screen in the Bosch Smart Home app.
2. message in the Message Center in the app, which is displayed only as long as the pause lasts.
3. on demand via widget "Open doors and windows" (iOS) or push message (Android).
4. orange flashing of the LED on the device (flashing behavior depending on the selected setting - information on this in the device settings of the respective Door/window contact).
Can I disable the pause function of the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus (Settings)?
Yes. This setting can be deactivated in the device settings of the Bosch Smart Home app.
The signal strength of the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus is poor. What can I do (connection, range, mounting, installation)?
To increase the range of the devices, you can place a Bosch Smart plug compact, a Bosch Smart Home Light/shutter control II, a Room thermostat II 230 V or a Ledvance light halfway.
How do I reset the Bosch Smart Home Door/window contact II and Bosch Smart Home Door/window contact II plus to factory settings (reset)?
To reset the Bosch Smart Home Door/window contact II plus and the Bosch Smart Home Door/window contact II plus to the factory settings, proceed as follows:
Remove the battery.
2. while reinserting the battery, press and hold the operating button until the status LED flashes orange.
3. release briefly.
Press and hold the operating key again until the status LED lights up green.
Open the Bosch Smart Home app and remove the corresponding device in the device settings. The device can now be integrated again.
If the status LED lights up red during the process, remove the battery and restart the process.
Herego to the reset video on the Bosch Smart Home Youtube channel:
https://www.youtube.com/watch?v=nAMfdM_ig8U&list=PLvRPsBHOFEs-_jLRx2a58Fpcv4dNp5Wm9&index=15
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus flashes orange. What does this mean (installation)?
Teach-in mode is active or the device is communicating with the Bosch Smart Home controller.
What functions are available within the Bosch Smart Home system when I use the Bosch Smart Home Door/window contact II?
The Bosch Smart Home Door/window contact II can be used multifunctionally:
- In the "Sustainable ventilation" service, the radiator thermostats in the room are automatically throttled when the windows are open, which saves energy and costs.
- As part of the alarm system, it triggers an alarm in case of unauthorized opening of doors/windows - and also warns of possible security breaches due to forgotten windows/doors when the alarm system is activated.
- In addition, the status of the Door/window contact II can be used as a trigger for actions.
Door/window contact II button is also multifunctional:
- Short and long button presses can be individually assigned as triggers for actions or scenarios via the app.
- The pause function can be used by double-clicking. This allows the window/door to be opened once without triggering the alarm or turning down the heating - practical, for example, to let the cat out briefly despite the alarm system being activated or to ventilate at night.
The integration with Apple HomeKit, Amazon and Google Home also enables the combination with many compatible devices from other manufacturers.
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus flashes green. What does this mean (installation)?
The teach-in mode or an operation has been performed successfully.
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus is flashing red. What does this mean (installation, connection, range)?
The teach-in mode was not successful or an operation failed.
Do I need to maintain my Bosch Smart Home Door/window contact II or my Bosch Smart Home Door/window contact II plus (mounting, installation)?
The device is maintenance-free. A soft, clean, dry and lint-free cloth can be used for cleaning. The use of cleaning agents containing solvents should be avoided.
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus flashes orange after double button presses. What does this mean (functions, settings)?
The pause function is active. To change the state, open and close the door or window once.
The Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus flashes red continuously. What does this mean (connection, range, empty battery, no function)?
A malfunction has been detected. Follow the instructions in the Bosch Smart Home App or contact the
.What functions are available within the Bosch Smart Home system when I use the Bosch Smart Home Door/window contact II plus?
The Bosch Smart Home Door/window contact II plus not only reliably detects open doors and windows and displays their status in the Smart Home app, but also reacts to even slight vibrations thanks to the vibration sensor.
So it can be used asPart of the alarm systemalready trigger the alarm in case of burglary attempts when vibrations are detected at the window.Moreover, when the alarm system is activated, it warns about possible security gaps due to forgotten windows/doors. In addition, the status of the Door/window contact II can be set as aTriggers for actionsbe used.
Door/window contact II plus button is multifunctional:
- Short and long button presses can be individually assigned as triggers for actions or scenarios via the app.
- The pause function can be used by double-clicking. This allows the window/door to be opened once without triggering the alarm or turning down the heating - practical, for example, to let the cat out briefly despite the alarm system being activated or to ventilate at night.
Of course, the smart sensor can also be used for energy and cost efficiency: In the "Sustainable ventilation" service, the Radiator thermostats in the room are automatically throttled when the windows are open.
The integration with Apple HomeKit, Amazon and Google Home also enables the combination with many compatible devices from other manufacturers.
Why is the vibration detection of the Bosch Smart Home Door/window contact II plus not shown to me as a trigger in the alarm system (settings)?
After teaching the Bosch Smart Home Door/window contact II plus, vibration detection is automatically enabled in the alarm system in all alarm profiles.If vibration detection is not displayed there as a separate trigger, it is permanently disabled for this Door/window contact II plus.
To make it available again, open the Bosch Smart Home app, navigate to the device settings and select the corresponding Bosch Smart Home Door/window contact II plus. In the settings, you now have the option to reactivate the vibration detection.
How can I tell that the Bosch Smart Home Door/window contact II plus has detected a vibration (functions)?
Whether a vibration has been detected can be found out via the Favorites screen in the Bosch Smart Home app.
- If the icon for vibration detection is grayed out, the detection is enabled, but no vibration has been detected.
- If the icon is white and "active", a vibration has been detected.
- If no more vibration is detected for 30 seconds, the icon is grayed out again. If the icon is grayed out and crossed out, vibration detection is permanently deactivated.
How can I use the vibration detection of the Bosch Smart Home Door/window contact II plus in the Bosch Smart Home system (functions)?
In the alarm system:
After teaching the Bosch Smart Home Door/window contact II plus, vibration detection is automatically activated in the alarm system in all alarm profiles. If this is not desired, the setting in the alarm profile can be adjusted individually. Please note: If vibration detection is permanently deactivated in the device settings, then vibration detection is also not available as a trigger in the alarm system.
In Automations:
Vibration detection can serve as a trigger for individually created automations.
Door/Window Contact II - General Information
Door/Window Contact II - General Information
What battery does the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus need (flat battery, requirements, scope of delivery)?
A 3V CR123A Li battery is used.
Which radio protocol does the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus use (functions, requirements)?
The ZigBee 3.0 radio protocol is used.
Where are the spacer elements for the magnet of the Bosch Smart Home Door/window contact II plus (mounting, installation)?
Bosch Smart Home Door/window contact II plus spacer elements are located in the box under the sensor unit and magnet unit.
What is the battery life of my Bosch Smart Home Door/window contact II plus (flat battery, requirements, scope of delivery)?
The battery life of the Bosch Smart Home Door/window contact II plus is up to 3 years.
My Bosch Smart Home Door/window contact of the first generation is defective. Will I get a new Bosch Smart Home Door/window contact of the first generation or will it be exchanged for a Bosch Smart Home Door/window contact II (Defective, Warranty, No function)?
If your Bosch Smart Home Door/window contact II of the first generation is defective, you will receive a Bosch Smart Home Door/window contact II in white as a replacement product under warranty or guarantee.
What is the battery life of my Bosch Smart Home Door/window contact II (flat battery, requirements, scope of delivery)?
The battery life of the Bosch Smart Home Door/window contact II is up to 5 years.
Can the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus also be used outdoors (mounting, installation)?
The Bosch Smart Home Door/window contact II plus as well as the Bosch Smart Home Door/window contact II plus has an IP 45 rating, making it suitable for outdoor use.
Please note that the permissible ambient temperature is between -20°C and +60°C.
If the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus is used outdoors, please check if a Bosch Smart Home Plug compact, a smart Ledvance light or the Bosch Smart Home Light/shutter control II must be placed halfway between the device and the Bosch Smart Home controller to eliminate range problems.If outdoor use is desired for the alarm system, the use of the Door/window contact II plus is recommended. If vibration detection is enabled in the alarm system, it will immediately trigger an alarm in case of unauthorized opening or removal.
What is Bosch Smart Home Door/window contact II (functions)?
The Bosch Smart Home Door/window contact II reliably detects open doors and windows, shows the current status (open/closed) in the app, and triggers a variety of reactions on request: e.g. throttling smart Radiator thermostats for sustainable ventilation or alarm and security alerts in the smart alarm system.
The button can serve as an additional control element for triggering freely definable actions or scenarios, or it can also pause a function for a short period of time.
The integration with Apple HomeKit, Amazon and Google Home also enables a combination with compatible products from other manufacturers.
What is Bosch Smart Home Door/window contact II plus (features)?
The Bosch Smart Home Door/window contact II plus reliably detects open doors and windows, shows the current status (open/closed) in the app, and triggers a variety of reactions on request: e.g. throttling smart Radiator thermostats for sustainable ventilation or alarm and security alerts in the smart alarm system.
Thanks to an additional vibration sensor, it also detects even slight vibrations. Thus, as part of the alarm system, it can already trigger an alarm in the event of attempted break-ins when vibrations are detected at the window.
The button can serve as an additional control element for triggering freely definable actions or scenarios, or it can also pause a function for a short period of time.
The integration with Apple HomeKit, Amazon and Google Home also enables a combination with compatible products from other manufacturers.
What is the difference between Door/window contact II and Door/window contact II plus (functions)?
While the Bosch Smart Home Door/window contact II detects open and closed doors and windows by means of a small magnet, which can be mounted visually discreet, the Bosch Smart Home Door/window contact II plus detects not only open and closed doors and windows, but also - thanks to an additional vibration sensor - vibrations. This makes the Door/window contact II plus particularly suitable for windows and doors that are predestined for burglary (e.g. balcony or patio door).
If outdoor use is desired for the alarm system, the use of Door/window contact II plus is recommended. If vibration detection is activated in the alarm system, it will immediately trigger an alarm in case of unauthorized opening or removal.
In which colors are the Bosch Smart Home Door/window contact II and Bosch Smart Home Door/window contact II plus available (scope of delivery)?
The Bosch Smart Home Door/window contact II plus and the Bosch Smart Home Door/window contact II plus are each available inwhiteandanthraciteavailable.
Can the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus be integrated with Amazon Alexa, Google Assistant and Apple HomeKit (settings, functions, automations, voice recognition)?
You can integrate the Bosch Smart Home Door/window contact II and Bosch Smart Home Door/window contact II plus with Amazon Alexa, Google Assistant as well as Apple HomeKit.
Is the Bosch Smart Home Door/window contact II or the Bosch Smart Home Door/window contact II also suitable for use on multi-paned windows (mounting, installation)?
Yes. Due to the flexible mounting methods of the magnet on the Bosch Smart Home Door/window contact II plus and the included spacers on the Bosch Smart Home Door/window contact II plus, it is easy to mount on multi-paned windows.
What is the Pause function of Bosch Smart Home Door/window contact II and Bosch Smart Home Door/window contact II plus (settings, functions, automations)?
Double-click the control button on the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus to activate the so-called pause function.
This means that the status of the device is temporarily ignored by the Bosch smart home system. This makes it possible to open and close the window or door once without triggering an alarm, turning down the heating or starting automation when the alarm system is activated.
The function is particularly useful when the alarm system is activated, to let the dog or cat out briefly or to tilt the window for fresh air at night.
You also have the option of setting an automatic time limit. After the time limit has expired, the pause ends automatically. You can set the time limit in the device settings of the corresponding device in the Bosch Smart Home app.If no automatic time limit is set/activated, the pause continues until you open and close the window once again.Please note that when the pause function with time limit is activated, the LED on the device flashes orange continuously for as long as the pause lasts. If no automatic time limit is set, on the other hand, the LED flashes orange only 3 times after the pause has been activated.
How can the control button on the sensor unit of the Bosch Smart Home Door/window contact II or Bosch Smart Home Door/window contact II plus be used (settings, functions, automations)?
Double click:A double press activates the pause function.
Short press:A short press triggers an individually defined automation or scenario.
Long press:A long press triggers an individually defined automation or scenario.
To edit the pause function, open the device setting of the corresponding device. To define the control button for automations and scenarios, open the "Scenarios" item in the Bosch Smart Home app and then "Automations". Here you can now select the corresponding device and then add the press as a trigger of an automation.
What spare parts are available for Bosch Smart Home Door/window contact II (spare parts)?
For the Bosch Smart Home Door/window contact II, the magnet is available in white (8-750-002-148) as well as in anthracite (8-750-002-149). The scope of delivery also includes 1x adhesive strip for the sensor unit.
In ourWebshopyou will find all available spare parts.
What spare parts are available for Bosch Smart Home Door/window contact II plus (spare parts)?
For the Bosch Smart Home Door/window contact II plus, the magnet unit with two spacer elements is available in white (8-750-002-151) as well as in anthracite (8-750-002-150). The scope of delivery also includes 1x adhesive strip for the magnet unit and 1x adhesive strip for the sensor unit.
In ourWebshopyou will find all available spare parts.
Further information
Technical Data
Box contents
- 1 sensor BSEN-C2
- 1 magnet
- 1 3V CR123A Li-battery
- 1 adhesive tape for sensor
- 1 adhesive tape for magnetic plate (premounted)
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Further information
Technical Data
Box contents
- 1 sensor BSEN-C2
- 1 magnet
- 1 3V CR123A Li-battery
- 1 adhesive tape for sensor
- 1 adhesive tape for magnetic plate (premounted)
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Further information
Technical Data
Box contents
- 3 x 1 sensor BSEN-C2
- 3 x 1 magnet
- 3 x 1 3V CR123A Li-battery
- 3 x 1 adhesive tape for sensor
- 3 x 1 adhesive tape for magnetic plate (premounted)
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Further information
Technical Data
Box contents
- 1 sensor BSEN-CV
- 1 magnet
- 2 Spacer
- 1 3V CR123A Li-battery
- 1 adhesive tape for sensor
- 1 adhesive tape for magnetic element
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Further information
Technical Data
Box contents
- 1 sensor BSEN-CV
- 1 magnet
- 2 Spacer
- 1 3V CR123A Li-battery
- 1 adhesive tape for sensor
- 1 adhesive tape for magnetic element
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Further information
Technical Data
Box contents
- 2 x 1 sensor BSEN-CV
- 2 x 1 magnet
- 2 x 2 Spacer
- 2 x 1 3V CR123A Li-battery
- 2 x 1 adhesive tape for sensor
- 2 x 1 adhesive tape for magnetic element
- User manual in 11 languages
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
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0808 1011 151
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0808 1011 151
(toll-free service number for calls from UK)