Help with Apple HomeKitĀ®
Do you have questions about our partner product Apple HomeKitĀ® and its integration into the Bosch Smart Home System?
Do you have questions about our partner product Apple HomeKitĀ® and its integration into the Bosch Smart Home System? We will be happy to help you. Find out more here.
Apple Homekit
Apple Homekit
In the HomeKit app, all devices are now shown as unreachable. What can I do?
While our devices are offline on the Smart Home controller side due to a reboot of the Smart Home controller, the devices in the Home app also remain offline. You need to wait until the devices are connected to the Smart Home controller during their operation cycle. If the device is offline in the Home app but available in ours, you may need to exit the iOS Home app completely and reopen it.
When I change the temperature in the Apple HomeKit app, does it always reset (installation, connection)?
Check if a window or door is open in the same room as the thermostat. If so, the ventilation detection prevents the current temperature from changing.
Can I control my Bosch smart home system with Siri?
Don't want to open an app every time you just want to turn on your Bosch Smart plug?
Siri knows your Bosch smart home devices and their status. So you can ask Siri to turn Smart plugs on or off, lower shutters, or see if the windows and doors are closed.
In addition, Siri suggests scenes based on your routines.
Please note that deactivating the alarm system by voice command is not possible for security reasons.
Can I also control my Bosch smart home system via my Apple Watch or Mac?
Control via the Apple Watch with at least Watch OS 5+ and a Mac with at least macOS Mojave (10.14) is possible without any problems.
Can I use Apple HomeKit with my Android smartphone (requirements, information)?
It is not possible to use Apple HomeKits with an Android smartphone.
You only have the option to enable or disable the connection between the Bosch Smart Home app and Apple HomeKit in the menu settings of the Bosch Smart Home app.
Can I integrate multiple Smart Home controllers into my Apple HomeKit (requirements, installation)?
You have the option to integrate multiple Bosch Smart Home controllers into the Apple Kit. This now allows you to control multiple apartments or houses. First, integrate your primary Smart Home controller (hereafter Smart Home controller A). Add your devices to HomeKit. Then, clear your Bosch smart home app data on your iOS device. Now connect to your second Smart Home controller (hereafter Smart Home controller B). Add the devices from Smart Home controller B to the HomeKit. Then delete the data of Smart Home controller B from your smartphone and log in to your primary Smart Home controller A again. Both SHCs are now accessible via the Apple HomeApp. The primary Smart Home controller is still controllable via the Bosch Smart Home app.
If I change the room of a thermostat in the Apple HomeKit app, does it also change the room in the smart home app (installation, connection)?
No, the rooms in both apps are independent of each other. The determining factor in grouping your thermostats into a logical room climate control group is in the Bosch Smart Home app. In contrast, the room names displayed in the Apple Homekit app have no direct effect on the room climate control groups. Therefore, changing the rooms in the Apple HomeKit app does not directly affect the behavior of the TRVs.
I added a new device, which should also be usable in HomeKit, to my Bosch Smart Home system. It now does not appear in the HomeKit app. What can I do (Apple HomeKit, installation, connection, permissions)?
Check that the device has been completely added to the system. In some cases where the learning assitant was not successful, the device was added under a default name. As long as a device has this default name, it will not be published in HomeKit.
Check if it is a supported device. Currently, you can integrate the following Bosch smart home products into Apple HomeKit: Plug adapter and Plug adapter compact, Radiator thermostat as well as Radiator thermostat II, Door/window contact as well as Door/window contact II, Shutter control, Light control, Light/window control II, Motion detector, Twinguard as well as Smoke alarm I , Smoke alarm II and Room thermostat 230V. More products will follow in upcoming software updates.
When new devices are added to the BOSCH system and published in HomeKit, they are automatically added to the "default room" by HomeKit without any special notification. Please check if the device is added to this room.
After updating my Smart Home controller, I enabled the HomeKit function. In the HomeKit app, all devices are now displayed as "not reachable". What can I do (Apple HomeKit, installation, connection, permissions)?
While our devices are offline on the Smart Home controller side due to a reboot of the Smart Home controller, the devices in the Home app also remain offline. You need to wait until the devices are connected to the Smart Home controller during their operation cycle. If the device is offline in the Home app but available in ours, you may need to exit the iOS Home app completely and reopen it.
Which Apple devices can I use for control (Apple HomeKit, prerequisites)?
In addition to all iPhone models with the Apple HomeKit, you can use the following devices:
- 11"" iPad Pro (2nd generation)
- 12.9"" iPad Pro (4th generation)
- iPad Air (3rd generation)
- iPad mini (5th generation)
- 11"" iPad Pro (1st generation)
- 12.9"" iPad Pro (3rd generation)
- iPad (7th generation)
- iPad (6th generation)
- iPad (5th generation)
- 10.5"" iPad Pro
- 12.9"" iPad Pro (2nd generation)
- 12.9"" iPad Pro (1st generation)
- 9.7"" iPad Pro
- iPad mini 4
- iPad mini 3
- iPad mini 2
- iPad mini (1st generation)
- iPad Air 2
- iPad Air (1st generation)
- Apple TV 4K
- Apple TV HD
- HomePod Apple
- Watch with Watch OS5+
- iMacs with MacOS Mojave (10.14) "
I am asked for my HomeKit setup code during installation. Where can I find it (Apple HomeKit, Installation, Connection)?
The code will be displayed during the activation wizard in our app.
I get the message "Please allow the Bosch Smart Home app to make changes in the Home app." What does this mean (Apple HomeKit, voice control)?
This allows the Bosch Smart Home app to conveniently transfer the Apple setup code to the Home app. The function can be changed later under the iOS settings >> Bosch Smart Home >> "Activate / deactivate home data". If access is not allowed, the displayed setup code must be entered in the Home app during setup.
To do this, click on the "+ -" icon in the Home app and select "Add device". icon in the Home app and select "Add device". Then select "I don't have a code or can't scan" and select the Samrt Home Controller.
Why can't I connect my Bosch Smart Home cameras to Apple HomeKit (connection, installation, indoor camera, outdoor camera)?
It is not possible to integrate the Bosch Smart Home 360Ā° indoor camera and the Bosch Smart Home Eyes outdoor camera II.
Can I integrate my Bosch Smart Home scenarios and automations into Apple HomeKit (requirements, installation)?
Scenarios and automations created in the Bosch Smart Home app cannot be transferred to Apple HomeKit. However, you have the option of creating your own scenarios and automations in HomeKit. These scenarios and automations also allow you to interact with products that are currently not yet compatible with the Bosch smart home system.
Why can I integrate the Twinguard, Door/window contact and Smoke alarm into Apple HomeKit (voice control, installation, connection, requirements)?
These devices can be used as additional triggers in automations.
Which of my Bosch Smart Home data is passed on to Apple HomeKit (voice control, prerequisites)?
The serial and firmware version numbers of the devices, as well as the room and device names are transferred to HomeKit. Information about the home is encrypted and stored locally on the end devices (iPhone, AppleTV, HomePod, iPad, Apple Watch). Apple ensures that the synchronization of HomeKit data between personal Apple devices for controlling the home is encrypted via software keys in the iCloud without Apple itself gaining access to the data.
Which Bosch Smart Home devices can I integrate into Apple HomeKit (voice control, requirements)?
How can I control my Bosch Smart Home devices remotely in Apple Homekit (voice control, functions)?
Remote access within Apple HomeKit is only possible when the following devices are used as a control center:
- HomePod
- HomePod Mini
- Apple TV
- iPad
See also the.
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0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)